Blake Gladwin Email & Phone Number

Fortitude Valley, Brisbane

Spring Hill, Brisbane

As a Ray White Insurance Specialist, I was responsible for providing top-notch insurance services to our clients, ensuring their personal and investment properties, motor vehicles as well as contents are adequately protected. Collaborating with a close team to bring Ray White’s insurance and moving solutions services to mutual clients of real estate agents and property managers to offer tailored insurance solutions, building strong relationships, and client satisfaction. Employee of the Year "Zapper of the Year" (2022)

Albany Creek, Queensland, Australia

Passionate Crew Trainer with a proven record elevating team performance and customer experiences at McDonald's. Skilled in coaching, teamwork, and efficient service delivery within a fast-paced environment.Starting as a Crew Person, I progressed through multiple roles in different areas of expertise of the restaurant. I was shortly promoted to Customer Experience Leader, where I was tasked to ensure a pristine order taking and customer satisfaction process. I lead the Customer Experience Team to stick for KPI's and goals. I was then promoted to a Crew Trainer position where I trained over 50 new starting employees over the Kitchen, Customer Experience, Front of House, Cafe and other areas of service. I also promoted constant coaching to all crew to run a smooth business with accurate procedures and proficiency initiatives. As a result of my success in this role, I was asked to completed a Certificate III in Retail for implementing proficient staff and store management.Skills:Customer serviceTraining & developmentTeam leadershipConflict resolutionTime managementCommunicationFood safetyAdaptability

Bachelor Of Business, Marketing And Public Relations

Education record