Job duties: Ensured customer satisfaction by going above and beyond to fulfill customer service needs. Resolved escalated concerns using professionalism and understanding all aspects of the issue via phone and in person. Collaborated with a team to plan and implement strategies to accomplish sales and customer service objectives. Assisted with operational oversight, business development and growth strategies. Marketed to business partners and customer referral sources while building business relationships.

Job duties: taking orders on the drive through and in the dining room, making transactions on the register while engaging guests and providing excellent service; preparing custard treat items including sundaes, "concrete" mixers, shakes, malts and cones; cleaning tables, chairs, counters, trays, restrooms and facilities

Job duties: cooking and preparing food items like steakburgers, hot dogs, chicken sandwiches, chicken tenders, fries and more using a grill and fryer; maintaining a clean kitchen area by cleaning the grill, fryer, prep station and food storage areas; sweeping and mopping; washing dishes

Internship duties: assisting in setting up collegiate athletic events including football, basketball, and volleyball games; planning and executing promotions during games; marketing, promoting and advertising upcoming events using creative strategies; collaborating with a team to create and execute marketing plans

Job duties: delivering quality customer service by doing a variety of tasks to help guests better enjoy their experience whether it was cleaning and picking up trash in theatres as an usher, taking tickets at the door to direct moviegoers to their theater, selling tickets in the box office or preparing food and making transactions on register

Job duties: taking orders on the drive through and in the dining room; making transactions on the register while engaging guests; and cleaning tables, chairs, the soda fountains, restrooms and other facilities