● Perform risk evaluations and strategic consultative risk improvement services to large complex, national and/or special accounts with high total insured values in manufacturing and commercial real estate property risks.● Provide risk assessment information on complex accounts for specific identified segments to support the underwriting process for prospective, new and renewal accounts. ● Submit corresponding Risk Control reports, recommendations or business solutions to minimize identified exposures, including the use of natural catastrophe modeling programs.● Review available data to determine natural catastrophe exposures (flood, wind, hail, etc.) using multiple platforms.● Assess customers risk control program needs and develop and execute a customized strategy, supporting an implementation plan for further refinements or improvements.● Determine Probable Maximum Loss estimates and Replacement Costs for accounts.● Make recommendations on the development and implementation of risk control policies.● Manage, develop and maintain business relationships with internal/external business partners, producers and vendors.● Represent Risk Control at industry/association/national conferences and CNA sponsored events.● Develop and conduct education, training, and presentations.● Conduct agency/broker visits to build relationships, discuss accounts or books of business issues and market CNA’s products and services to support territorial business needs.

*Originally with State Auto Insurance (Risk Engineering) - Acquisition 01/2023 by Liberty Mutual• Conduct comprehensive risk engineering assessments and risk improvement services for bound and prospective accounts in both farm and commercial. Farm accounts included confinement and grain operations.• Provide advanced multiline consultative services to customers, identify exposures with significant loss potential, investigate cause/effect of major losses and review effectiveness of implemented programs• Review claim trending and create analysis reports to identify causes of loss for insured accounts• Complete technical reports that provide a clear assessment of risk and provide recommendations to the underwriters and insured• Maintain effective partnerships with insured learning about the business in order to identify risk management objectives and needs

• Conduct comprehensive surveys on commercial, habitational and farm properties to identify exposures and activities that present the greatest loss potential to current insured and prospects. • Complete technical detailed reports that provide a clear assessment of risk and provide recommendations to the underwriters and insured.• Provide subject matter guidance to business partners including Education and Marketing for the design and development of materials. Served as a Subject Matter Expert on the development of Propane and Solid Fuels video and documentation provided to agents and insured.• Develop comprehensive service plans to ensure compliance and to achieve client's risk management goals• Participate in presentations with agents and underwriters when high value prospects are being reviewed for potential policy binding, as well as insured ownership groups when reviewing recommendations and claims.• Review and monitor loss trends, ratios and claims to implement risk reduction strategies.• Meet with agents and participate / lead agent training sessions (Commercial & Farm).• Conduct coefficient of friction testing using Tribometry meters to reduce slip and fall claims• Complete surveys utilizing aerial drone photography (FAA Certified Commercial UAS Pilot)

Various contract positions completing high value residential and commercial property/casualty insurance loss control surveys.

Office of Insurance Loss Control and ClaimsCompleted safety and compliance inspections on all University owned structures based on ICC, NFPA and OSHA codes and standardsServe as liaison with local building and fire inspectors (IFD & State of IN.) and serve as campus Authority Having Jurisdiction (AHJ)Representative on numerous safety committees including, Campus Safety, Lab Safety, Special Events and Emergency Planning & Preparedness CommitteesCoordinated solutions with Zone managers, Environmental Health & Safety, IU Office of Insurance, Loss Control & ClaimsResponsible for emergency response to fires, fire alarms, hazardous material incidentsServed as Incident Commander for incidents on campus (Fire, HazMat, Odors/Spills, Alarms)Primary fire safety liaison with the University Architect's Office (UAO) on capital projectsDepartment liaison to insurance inspectors and claims agents concerning property damage claims, workplace injuries and building safety complianceDirected and enforced the hot work program based on ICC codes, NFPA and Factory Mutual StandardsCompleted and oversaw inspection, testing and maintenance on all life safety systems; fire alarms, sprinkler systems, emergency lighting, fire pumps, kitchen hood and special hazard systemsDeveloped emergency evacuation planning and procedures; provided oversight during fire and evacuation drillsDeveloped and managed CPR, First Aid and fire extinguisher trainingResponsible for fire safety training for employees and studentsReviewed new construction and renovation drawings for life safety and code compliance Provided cause and origin investigations of fires on campusServed on the Incident Management Team for large scale campus emergenciesAssisted with the creation of policies and procedures with regard to campus support functions and related issues

Performed over 1,000 compliance and safety inspections on Class 1 structures, based on ICC, NFPA and other local codes and standardsAuthored the Town of Zionsville Fire Protection Ordinance; outlined development and construction standards for all commercial structures and residential developmentsAssisted schools and local businesses in writing emergency and evacuation plans; observed evacuations and drillsAssisted in preplanning structures for operationsImplemented the Fire Protection Permit process; included plan review, building inspections and final/acceptance testing on life safety systemsDeveloped new inspection process resulting in over a 300% increase in inspections on commercial structures within first yearServed as the department representative on the Town of Zionsville Technical Advisory Committee; oversight of construction and development as related to safety, code compliance and fire department operationsDepartment Knox Box representative and coordinatorAnswered questions and follow up on complaints regarding the open burning laws and ordinancesFirst full time Fire Marshal for the department

Performed over 1,500 compliance and safety inspections on Class 1 structures, based on ICC, NFPA and other local codes and standards in Washington Township and the Town of AvonCompleted plan review on commercial developments; site, building, life safety systems, water service, etc.Developed fire and emergency evacuation plans for schools, local businesses, including long term healthcare facilities, restaurants and other commercial structuresAnswered questions and follow up on complaints regarding the open burning laws and ordinancesConducted speaking engagements with local organizations and business in the community regarding fire safety and severe weatherObserved fire drills at schools, nursing homes and assisted living facilities and provide feedback to the management on further ways to be more efficient in the evacuation of occupantsConducted origin and cause investigations of fires and explosions. Also provided this service to numerous other local departments (involved in over 75 cases as lead and assisting)Sworn Special Deputy through the Hendricks County Sheriff's Department; ability to write and serve warrants to as well as filing probable cause affidavits with the county prosecutorCollected and preserved physical evidence, photographs and laboratory submissionPrepared case reports from allegations, interview transcripts and physical evidenceConducted juvenile fire setter assessments of juveniles that have been referred to the division due to recent fire play or a fire setting incidentCarefully documented statements, observations and evidentiary materialsConducted interviews with potential suspects, witnesses, homeowners, insurance representative and other investigatorsCompleted NFPA 921 report writing class taught by ATF Agent Mike Vergon (Ret.)Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations

Conducted analysis and review for pharmaceutical adverse event reports for Lilly medications (Gemzar and Cymbalta)Maintained and entered complex data entry including side effectsResolved complex reporting problems and operationsConducted speaking engagements within the department members and high ranking professional personalExamined, categorized and sorted incoming documentsMaintained physical and computer-based filing systemsTracked incoming and outgoing files and materialsCreated reports, correspondence and spreadsheets with Microsoft Office programsFollowed-up with staff and customers regarding missing or needed informationServed as building and department (100+) safety officer

Served as a full time FF/A-EMT/HazMat Tech