Provide expert-level mobile sales and customer service, contributing to corporate success through high sales performance.Assist customers in selecting the best mobile solutions, enhancing customer satisfaction and retention.Train and mentor new employees, ensuring they are equipped with product knowledge and sales techniques.Consistently exceed sales targets by utilizing effective upselling and cross-selling strategies.Awarded T-Mobile's prestigious Winners Circle Award, recognized as a top 1% contributor to company-wide performance for an entire year.

Lead the daily operations of the store, overseeing staff performance, customer service, and sales targets.Successfully managed yearly promotions, inventory operations, and financial transactions, including nightly deposits.Developed a strong team culture, improving communication and collaboration to consistently exceed store goals.Implemented effective upselling techniques, contributing to a significant increase in sales.

Engaged in direct customer service, facilitating promotions, and troubleshooting product issues.Assisted in light office work, maintaining cleanliness and organization of the facility.Consistently met or exceeded sales goals, providing personalized solutions to customers.

Gained comprehensive experience in customer service and sales.Resolved customer issues with technical troubleshooting while pursuing promotional sales.Collaborated with the team to achieve individual and store sales objectives.