Blake Lambert Email & Phone Number

Williamsport, Pa, Us

Williamsport, Pennsylvania, United States

Assistant Director for Facilities & Events

Instruct students on a variety of topics in the restaurant industry including:Formal table serviceCustomer relations Teamwork Communication Managing issues/complaints

Williamsport, Pennsylvania, United States

Thomson Professional Development Center - Pennsylvania College Of Technology

Oversee conference center and guest housing. Coordinate staffing for events such as, dinners, luncheons and presentations, for on campus and off-campus customers. Coordinate staffing for on campus housing of college guest breakfast and room service. Maintain inventory and checklist for both locations, so that par levels are kept for supplies in daily use.Give recommendations to sales team on room layouts and setup types.

Williamsport, Pennsylvania Area

Taught class to incoming students to Pennsylvania College of Technology on successful student strategies. Topics included:Study SkillsTime ManagementResource ManagementFinancial ManagementCollege Policy and ProceduresExpected OutcomesWorked with students to provide tools and means for strengthening academic and critical thinking skills. While encouraging students to participate in college community.

Le Jeune Chef Restaurant - Pennsylvania College Of Technology

Oversaw dinning room operation.Gave daily direction to staff.Made sure the guest experience was at or above the level that was expectedWorked with students in a learning environment, the restaurant, to achieve goals and outcomes required by their professors.Gave training assignments to new staff and students upon arrival.Made sure proper service was being executed as was instructed in the class room.Run cash register for shift, and daily reports at the end of the shift.Opened and closed restaurant.Worked closely with kitchen staff to ensure food was up to acceptable level.Handled customer complaints and criticisms, while working on solutions to solve the problems.Help in setup and maintenance of a full bar and Wine Spectator Award of Excellence wine list.

Le Jeune Chef Restaurant - Pennsylvania College Of Technology

Coordinated restaurant website to fit standards set forth by Pennsylvania College of Technology Guidelines.Worked with Chefs/Instructors to publish menus to website and calendar for public information.Worked with department head and direct supervisor to update the website and calendar for events and day restaurant was closed to public.Maintained records of menus for use site and if copies needed to be provided.Updated text and information as needed to reflect ongoing events and academic year changes.Updated email list and sent bi-annual newsletter.

Le Jeune Chef Restaurant - Pennsylvania College Of Technology

Server trained in formal service setting.Worked with staff in team setting to complete task and meal periods.Worked in multiple event types, including a la carte lunch and dinner menus, six,eight and thirteen course menus. Catering event including, cocktail receptions, buffets or sit down service. Bar tending on occasion.Worked with new staff on proper training. Trained students, who worked in the restaurant as a classroom lab, to prepare for real-world serving and hospitality settings.As a full time waitstaff we were the example the other part time servers were to be like. Maintained professionalism with staff and guest, who included senior staff members, community leaders and occasionally politicians, while in the restaurant.

Master Of Education - Med, Business Education

Activities and Societies: NBEA, PBEA

Bachelor'S Degree, Technology Management

Associate'S Degree, Information Technology - Networking