• Cross trained on every line station including: Saute, Grill, Pizza, Fry, Appetizer, and Salad• Maintained exceptional food quality during periods of high volume• Responsible for kitchen two nights a week• Helped with catering to larger parties of 20 or more

• Responsible for maintaining a positive relationship between Cisco and Insight, Cisco’s 4th largest partner• Drove sales revenue through creative and engaging incentive programs• Point of contact for Cisco and Insight Field • Work closely with Insight Account Executives to ensure there are no gaps in communication

• Responsible for maintaining a positive relationship between Cisco, distribution, and partners• Acted as a Channel Account Manger to assist partners with navigating and growing their Cisco practice• Built field relationships to ensure a streamlined experience for partners with opportunities for Cisco• Well versed in Cisco certification, specialization, and program requirements for various Cisco architectures• Maintained positive growth for four consecutive quarters among commercial 2T partners• Led 1 to many webinars to assist partners in the onboarding process

• First line of support for consumers experiencing issues with iOS devices• Achieved highest rates of customer satisfaction• Trained to deliver service triage o Macintosh laptops, desktops, and Apple networking equipment

• First line of support for classrooms experiencing technology issues• Delivered onsite classroom support to identify and resolve issues• Coordinated and dispatched consulting teams to solve complex ticket