Blake Langenstein Email & Phone Number

Rochester, Mi, Us

Hicksville, Ny , Us

Working for Flagstar Bank contracted through Brooksource• Automate Business user’s manual data clean up, saved an hour a day of manual data manipulation with a macro• Manage Jira issues for tracking business requirements related to a merger• Automate the adjustment of NACHA files for testing purposes• Coordinate import of originators between multiple teams• Improve NOC (Notification of change) monthly tracking• Test the new implementation of ACH Plus for Flagstar• Create access documentation to improve onboarding of new hires• Develop training material for getting teams off of Jira onto Azure Devops• Create OCR extraction models for the Instabase tool• Train teams on how to use Azure Devops from a best practices point of view

Troy, Michigan, Us

Working for General Motors contracted by Talascend• Maintain annual program tracking documentation based on production schedules• Clean, process and produce weekly Power Bi and Excel reports for 40-60 programs• Finalize end of pre-production parts reports• Communicate two month program look ahead to the Mexico team• Create documentation for processes that previously had no documentation• Pull data for Power Bi reports via SQL queries

Bloomfield Hills, Michigan, Us

Worked for Ally through Blue Chip Talent• Migrated Cognos reports from old data packages to new ones• Resolved ad hoc data requests via SQL• Wrote complex SQL queries to gather data and map to different UI elements• Manged the documentation of database fields and their corresponding UI elements• Acted as the liaison between the business and technology development teams• Compiled requests into a report to show allocation of time per requesting team• Gathered questions and requirements from business stakeholders and translate into technical reporting requirements

• Managed client Microsoft Power Bi dashboards, including refreshing data and adhoc requests• Provided monthly and quarterly deliverables for clients• Worked with the client to gather information and develop a custom Power Bi dashboard • Developed reports necessary to manage Program Office performance and meet customer needs• Reconcile and manage data quality as necessary to resolve discrepancies and/or reconcile results• Compiled and deliver data used to measure overall Program performance as well as individual Supplier performance on a daily, weekly, monthly, quarterly basis• Directly interfaced with clients as a representative of the Business Analytics team presenting products/packaging to clients• Performed an analysis project looking into negative attrition based on a tenure policy

Detroit, Mi, Us

• Write, create, and manage IBM Cognos reports for system monitoring to resolve issues such as seeing a few thousand leads queued in the system that haven’t been delivered to dealers• Manage monthly leads reports through SSIS packages, dealer digital performance report processing ~700,000 leads monthly• Create Microsoft Power Bi reports and dashboards• Develop adhoc reports and data pulls for clients as requested• Onboard new providers that want to send leads through the lead pipe• Work directly with dealers to resolve data discrepancies and billing issues

Reston, Virginia, Us

• Develop cost saving analysis for regional Datacenter• Create budget overview in one location• Consolidate large quantities of data and perform data clean up• Conducted a workshop for an asset management tool demo• Participate in regional workshops to develop cost saving strategies• Manage global cash conservation database for Region America(USA, MEX, BR, AR)• Assist in managing a regional RFP for contracted services

Reston, Virginia, Us

• Led training sessions on the Change Management process• Conducted training sessions for a new ticketing system• Developed a SharePoint page to house documentation • Set up video training presentations for Change Management• Created and managed a Rapid Deployment Process to deploy changes more quickly for High Availability applications• Managed and updated documentation as processes related to change management have evolved• Generate key performance indicators for weekly and monthly reporting• Present monthly and year-end reports to management• Lead weekly Change Advisory Board (CAB) meetings

Reston, Virginia, Us

• Trained in Mainframe batch job processing• Proficient working in data centers and managing accompanying facilities • Adept in creating ether net cables, managing and labeling associated cables, and installing servers into racks• Updating documentation as changes occur• Job monitoring in Tivoli Workload Scheduler• Adjusted job scheduling calendars for coming year• Remote Site Monitoring• Installed and configured UPSs • Coordinated and scheduled weekly changes for the team• Documenting daily procedures and changes for the team• Trained co-workers in the ITIL change management process

Reston, Virginia, Us

• Coordinated NTP Software installation • Scanned and reported data with NTP Software• Assist in IT purchasing and procurement• Experience using Monitoring Tools: o V-Cops o Team Quest o SolarWinds Orion

Rochester, Michigan, Us

OU Help Desk Technicians provides first-level contact and problem resolution to the Oakland University community (faculty/staff/students). Respond to help requests in person, over the telephone or by email. Provide technical assistance and support for incoming queries and issues related to computer systems, network, and supported software and hardware.List of duties include but not limited to;· Customer service in call center environment· Utilize and maintain Footprints tracking software· Desktop, laptop, netbooks and tablets & peripheral (printer, scanners, faxes, etc.) installations and set-ups· Common desktop & mobile software product research and order assistance· Install, modify and repair hardware and software· Run manufacturer diagnostics programs to resolve problems· Troubleshooting and problem-solving processes to resolve problems· Maintain daily performance of computer systems· Work with computer manufacturer to handle warranty work· Clean computers· Schedule appointments· Train users with PC and Macintosh operating systems· Write training documents· Special projects

San Francisco, Ca, Us

Service customers while shopping and at the register. Also was part of the shipment team that took the inventory in and placed it out on the floor of the store.

Master Of Business Administration (Mba), Finance And Data Analysis

Management Information Systems, Management Information Systems, General

Education record