Blake Harmon Email & Phone Number

Delray Beach, Fl, Us

Boston, Massachusetts, Us

ServiceMax acquired by PTC as of January 2023.

Pleasanton, Ca, Us

ServiceMax’s mission is to help customers keep the world running with asset-centric field service management software. As the recognized leader in this space, ServiceMax’s mobile apps and cloud-based software provides a complete view of assets to field service teams. By optimizing field service operations, industries with high value, complex, mission-critical equipment can support faster growth and run more profitable, outcome-centric businesses.

Atlanta, Georgia, Us

Responsible for Investor Client Relations covering the Southwest, West and Mid Atlantic Regions.

Atlanta, Georgia, Us

Our CSM Team is responsible for guiding client success outcomes which are measured by reducing churn and growing revenue across all accounts via up-sells and cross-selling. We focus on positively impacting product adoption and license utilization that we find is directly correlated to a higher customer lifetime value, client Health and Net Promoter Scores. We execute and deliver effective management of Client Success programs such as Onboarding, Client Support, Solution based Training and reducing escalations which is vital to the longevity and health our relationships. The CSM’s oversight and continuous process improvements ensures that all internal teams are operating efficiently which enhances our clients’ time-to-value and achievement of their overall business goals. The CSM Team measures success by defining and achieving our operational metrics which align closely with our clients’ strategic objectives. Effectiveness and Efficiency is monitored and attained by leveraging proprietary business intelligence data and technology via a third party CSM configured platform.Lastly, we strive to influence and inspire Client Success across all areas of our organization. Sales, Product, Marketing and Finance all play a crucial role in our Client Success structure as well as delivering top notch Customer Experience.

Atlanta, Georgia, Us

Atlanta, Georgia, Us

eVestment provides a flexible suite of easy-to-use, cloud-based solutions to help the institutional investing community identify and capitalize on global investment trends, better select and monitor investment managers and more successfully enable asset managers to market their funds worldwide. With the largest, most comprehensive global database of traditional and alternative strategies, delivered through leading-edge technology and backed by fantastic client service. Its diverse clients include leading investment consultants, asset managers, plan sponsors and others among the world’s foremost financial organizations. The company was founded in 2000 and is headquartered in Atlanta, Georgia with offices in New York, London, Sydney, Hong Kong, and Dubai Responsible for Business Development in AL, AR, CO, FL, GA, KS, LA, MO, MS, NM, OK, and TX.

Atlanta, Georgia, Us

Responsible for Institutional Relationship Management in the Midwest to East Coast region of the United States primarily covering Investment Managers, Consultants and Pension Plans.

Atlanta, Georgia, Us

New York, New York, Us