Blake Mathews Email and Phone Number
Blake Mathews work email
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Blake Mathews personal email
Feel free to reach me at blakemathews2012@gmail.com• Capable and driven to meeting and exceeding expectations and requirements in high-pressure, deadline-oriented environments.• Energetic, motivated, and able to manage both employees and work product, as well as learn and adapt to new skills and technologies on-demand.• Exceptional at customer support, issue resolution, and customer retention• 4+ years’ experience as a manager and trainer in the Information Technology and Electronics Industry• Regularly lead and manage teams in the inception and completion of corporate projects and tasks• Experience with Linux, Windows, and VMWare operating systems• Experience with Hewlett Packard Enterprise, Lenovo, and Meraki products, such as blades, rack servers, and networking
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Senior Solutions EngineerLevel Access Jun 2023 - PresentVienna, Virginia, Us
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Technical Solutions EngineerLevel Access Oct 2021 - Jun 2023Vienna, Virginia, Us
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Solutions EngineerPurple Oct 2019 - Oct 2021Manchester, England, Gb• Integrate customer hardware with the product platform during Proof of Concept and full deployments.• Assist the sales teams with assessing client needs and products best suited for the environment.• Assist with client education and training with Purple’s software portfolio.• Troubleshoot issues during implementation and infrastructure changes.• Assist with communicating and submitting custom development requests and requirements. -
Sales EngineerMilner, Inc. Aug 2018 - Oct 2019Peachtree Corners, Georgia, Us• Responsible for analyzing potential client IT environments.• Create hardware and service based quotes around company provided solutions.• Assist with project management on new client on-boarding.• Manage business relationships with clients and provide paths for future hardware refreshes.• Assist with client education on products including Microsoft portfolio offerings. -
Technical Support SpecialistStrongcord Systems Apr 2018 - Aug 2018• Diagnose and resolve end user issues and events.• Assist in planning and execution creating of new client environments.• Create, maintain, and manage user profiles in Active Directory and Exchange.• Create and manage client virtual machines for varied use such as SQL Databases, Exchange, Active Directory, DOSIS machine back ends.• Manage client Office products and licenses such as Office 365, Outlook 2016, and Word 2016.
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Level 2 Technical Solution Specialist / RtccHewlett Packard Enterprise May 2013 - Apr 2018Houston, Texas, Us• Responsible for deep troubleshooting of issues including fault analysis.• Resolve customer issues related to hardware failure and software conflicts.• Work with account teams to provide permanent working fixes for customer environments• Train other teams, and new employees on technologies needed for customer resolutions• Responsible for monitoring and managing client hardware cases for Fortune companies• Diagnose client issues and ensure expedient resolution to expose customers to little to no downtime• Analyze logs to ensure customer issues are properly resolved• Train in new and emerging technologies to better support customers• Regularly maintain above average metric production -
Management TraineeFry'S Electronics Apr 2012 - May 2013• Assisted in record-keeping and tracking of company's sales goals, inventory counts, and various other administrative tasks • Responsible for product monitoring and employee management during quarterly inventory process• Trained and supervised associates for merchandising and sales positions• Controlled access to sales high end products in order to aid with loss prevention• Completed opening, daily, and closing paperwork -
Sales AssociateFry'S Electronics Aug 2011 - Apr 2012• Aided in the training and development of the sales staff’s knowledge base in regards to computers and components in order to provide the customer with the best possible information in purchasing a product.• Directed sales of networking equipment, network attached storage, security systems, operating systems, PC’s, computer components, software and hardware to customers• Recommended services and products based on customer needs including those outside of the computer and component related departments• Provided installation services for customers.
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MerchandiserFry'S Electronics Apr 2011 - Aug 2011• Supervised and constructed the building of products according to schematics and technical designs.• Provided customer service, product recommendations, and merchandising consultation on an on-going basis• Lead and participated in the inventory and delineation processes at the retail level
Blake Mathews Skills
Blake Mathews Education Details
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Kennesaw State University
Frequently Asked Questions about Blake Mathews
What company does Blake Mathews work for?
Blake Mathews works for Level Access
What is Blake Mathews's role at the current company?
Blake Mathews's current role is Senior Solutions Engineer at Level Access | ITIL, CMNA.
What is Blake Mathews's email address?
Blake Mathews's email address is blake.mathews@hp.com
What schools did Blake Mathews attend?
Blake Mathews attended Kennesaw State University.
What skills is Blake Mathews known for?
Blake Mathews has skills like Customer Service, Technical Support, Sales, Itil, Customer Satisfaction, Troubleshooting, Windows, Microsoft Office, Vmware, Data Center, Servers, Computer Hardware.
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