Information Technology Administrator
Current• Compliance Leadership: Led SOC 2 compliance efforts, establishing security policies and collaborating across teams to maintain audit readiness.• Team Management: Directed a high-performing IT team, overseeing sprint planning, task prioritization, and performance optimization.• Process Automation: Simplified device management and security workflows using automation, enhancing efficiency and consistency.• Security Operations: Strengthened threat detection and incident response, leveraging advanced monitoring tools and practices.• DevOps Integration: Transitioned patching and change management to a DevOps model, streamlining processes and ensuring consistency.• Access Management: Managed identity and access controls, implementing MFA and SSO solutions to secure organizational resources.• Resilience Planning: Developed disaster recovery strategies to ensure business continuity and mitigate risks.• Infrastructure Management: Oversaw network systems, ensuring reliability, security, and optimal performance.• User Support: Delivered proactive support and solutions, minimizing disruptions and boosting productivity.