• Scoped and implemented software solutions to improve factory operations.• Led process improvements on the factory floor through automation and data-driven solutions.• Developed advanced reports and dashboards using Excel and PowerBI for real-time insights.• Utilised SQL Server Management Studio for database management, queries, and optimising data workflows.• Integrated APIs to streamline data flow and enhance business operations.• Monitored system performance, identifying areas for efficiency gains and process optimisation.• Collaborated with teams to understand requirements and deliver tailored solutions.• Managed change for new software and system rollouts, ensuring smooth transitions.•Provided technical support and training for end-users during implementation phases.