Blake Muthig Email & Phone Number

United States

Remote

•Facilitate effective written communication between customers, clients, and vendors to enable collaborative decision making and operations•Track all expenses using concur software to ensure accurate accounting, invoicing, and timely reimbursement•Prove consultancy services•Provide research services tailored to client’s unique needs to ensure/help facilitate organizational operations

Greater Tampa Bay Area

•Provide claims handlers with necessary insight when making financial decisions on submitted insurance claims•Identify and investigate claims and when appropriate•Report suspected fraud to the respective governing body•Litigation Support•Investigative and subject matter experts collaborate to protect the brand of an organization and its human capitol•Investigate digital footprints through due-diligence efforts

Tampa, Florida Area

•Review detailed records and perform thorough analysis to resolve 100% material issuesand ascertain background, reputation, character, suitability, and qualifications of eachsubject.•Conduct comprehensive on-site interviews with subjects, employers, associates, references,and other individuals to complete investigations.•Draft thorough documentation and create detailed investigative reports adhering to OPMregulations.•Collect and collate information from a variety of sources, while meeting strict deadlines.•Conduct and manage personnel security investigations in support of the United States Office of Personnel Management, United States Department of Homeland Security and Department of Defense in order to determine eligibility for access to classified information•Analyzing cases to determine if investigative coverage is adequate, prioritizing and organizing caseload, and traveling as necessary to conduct investigations•Maintaining the highest standards of organization skill while working remotely and travelling to various locations•Empowered leadership team to perform at the highest level at all times by ensuring adequate equipment is available to support office operations

Florida

•Review and update KPIs for field staff; planning, monitoring, appraising and reviewing job contributions•Write and update SOPs for store and field employees•Analyze store and conduct regular audits•Continuously identify areas for for field and operational improvements•Ensure all staff are adhering to laws and regulations and in compliance•Generate reports on key company metrics•Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans•Implement production, productivity, quality, and customer-service standards•Identify trends and forecast business requirements•Prepare budgets, schedule expenditures and analyzing variances•Monitor productivity and optimize procedures to reduce costs•Oversee development and launch of company shipping department•Monitor employee engagement and develop incentive programs•Maintain proper Inventory levels through sales forecasting and projections•Delivering exceptional service to multiple customers per day, building brand loyalty by providing exceptional support with wayfinding, product information, and purchased processing•Coordinating complex calendars for 9 plus staff and managers, overseeing meeting logistics to ensure adequate time to discuss critical business decisions•Overseas strategy in workflow for team of 6, leveraging a consistent approach to relationship building, recognition, and communication to generate continuously improving performance

Florida

Worked alongside the Manager and Specialists in the Process and Performance ManagementWorked closely with extended teams in multiple to establish and manage process understand andshare results, and rally stakeholders around improvement objectives Provided tracking of workforce changes, deep-dive analysis and reporting of Workforce Management statistics Worked to improve process and create process that drive performance Assisted in providing timely, accurate data analytics to assist the leadership team's management ofrevenue, expense, sales pipeline, capacity and utilization Provided direction and guidance to process improvements and establishing policies Proactively manage all workflow queues and manage case load to ensure timely resolutionKnowledge of ISO 9001 and ISO 9002

Cortland, Ny

Provided support and problem resolution to Sales teamConducted miscellaneous operational related activities

Greater New York City Area