-Responsible for the day to day operations of outbound, small parcel shipping-Softeon WMS troubleshooting and execution being key to the operation-Plan and lay out operations for the day of pickers and packers -Analyze and make crucial decisions with other floor supervisors on where manpower should be placed in the operation-Collaborate with the LTL department to give them support with correct head count-Listen and make changes based on management’s decisions regarding the operation, flexibility being key-Using Microsoft Outlook to receive communication about sensitive customer orders from management and the sales team-Using Microsoft Outlook for planning/meetings and all other communication priorities -Using UltiPro for all employee related issues regarding payroll, approval of time sheets, annual employee reviews, and employee disciplinary actions

-Plan and execute daily manpower Requirements for current day and week, keeping overtime to a minimum -Conduct daily shift meetings, communicating appropriate safety and operational messages, taking suggestions and answering questions -Assignment of daily work duties to warehouse workers ensuring safety, service and productivity and reliability requirements are met -Manage work flows efficiently, meeting the requirements of our Collective Bargaining Agreement -Maintain associated employee bids -Maintain statistical information on employees, productivity, reliability, and equipment-Maintain and audit weekly payroll entries for warehouse workers-Provide training, support and direction to employees to ensure understanding of and adherence to standard operating procedures (SOP’s)-Oversee quality control for in-house and en-route product -Conduct near miss, injury and collision investigations, completing corrective actions promptly and communicating resolutions broadly -Communicate across Warehouse, Transportation and Customer Service departments regarding possible issues impacting our customer or one-another

-Aid the warehouse supervisors in all administrative responsibilities through the use of WMS-Utilize Microsoft Office to complete documents for use in the warehouse on a daily basis, particularly Excel and Word-When supervisor is not on the floor, all leadership responsibilities are given to this role

-Prospect for new clients through online research and use of Salesforce while also cold calling these leads, handle inbound inquiries and ultimately acquire new clients-Ability to navigate multiple browsers and programs including product demos and Salesforce-Learning the product and real estate industry-Handle inquiries from potential prospective prospects with top level professionalism and skills-Meet and exceed sales quota-Present the dotloop product to prospective clients and close the deal

-Responsible for establishing the new concept, Pizzeria Locale, into the Cincinnati market, for Chipotle Mexican Grill through team development and grass roots marketing, and new restaurant opening training. Also ran Chipotle restaurants leading up to this opportunity.-Leading the restaurant team in successful day-to-day operations - by example and by being a role model of the standards and behaviors consistent with Pizzeria Locale’s values and culture.-Properly training and developing Crew, Hourly Managers, and Apprentices through quality orientations, development discussions, performance evaluations, and recognition so that they are prepared for additional career opportunities. Making decisions on promotions and terminations of employees, and taking the appropriate action.-Identifying talent, interviewing, and hiring new Crew. Demonstrating the management style that is reflective of Pizzeria Locale’s values and culture. Fostering an environment of teamwork. Successfully communicating company changes/focus to the team. Ensuring that employees are paid properly and receive appropriate benefits. Writing schedules that meet the needs of the business so that a great guest experience is delivered while maintaining financial responsibility.-Building sales and managing the restaurant budget. Compiling, preparing, and maintaining P&L statements, budgets, and cost controls with regard to food, beverage, and labor goals. Implementing and practicing proper payroll procedures. Performing required administrative duties on time, including processing required paperwork . Ensuring that safety and security standards are emphasized and adhered to, and that employees are trained in appropriate responses to unsafe situations.

As the inventory manager, I learned to read P&L reports to analyze better ordering guidelines for the restaurant. This helped me take more accurate account of what was being used so we could have the best product available. I ordered all trucks for the restaurant and was the main contact for our food distributor. Any issues that arose with ordering, I took responsibility. I also oversaw daily operations for the team when scheduled.