• Manage front desk operations, including answering and directing phone calls for each department, first point of contact for new and existing clients, sorting daily mail/packages, and scheduling appointments for clients• Assist accounting, Estimating, HR, and Payroll teams with daily tasks• Order weekly supplies and report weekly budget spending directly to CEO and VP of Finance• Coordinate events monthly including catering for multiple different departments in and out of office

• Responsible for media campaign designed around top musical artist signed to record label.• Frequently contacted venues and locations to discuss advertising costs and details.• Assisted Artist Relationship teams and reported directly to CEO.• Daily use of Excel to coordinate specific details for musical artists signed to record label.

• Recommended, selected and helped locate and obtained merchandise based on customer needs and desires.• Placed special orders, submitted online orders or contacted other stores to find desired items.• Described merchandise and explained use, operation and care of merchandise to customers.• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

• Attended networking events and business conferences to engage with other companies and clients.• Created reports and data-driven presentations.• Updated company calendars with upcoming events and deadlines.• Performed training tasks in various workplace positions according to company requirements.

• Managed front end, cash register, hazardous chemical handling, pool knowledge, and travels to other store locations • Assisted in manager duties while operating the store individually most days.• Drove sales through customer relationship building and suggestive selling techniques.• Promoted visual presentation standards by keeping store replenished.