Blake Sillix Email & Phone Number

Santa Barbara, California, United States

▪Guided and drove customers from kick-off to completion of the software onboarding process, ensuring that all critical milestones were reached and all project deadlines met.▪Mastered and maintained Salesforce CRM, TaskRay project manager, as well Google Suite and Excel.▪Established a trusting client-advisor relationship by utilizing proactive phone calls, email, and video conferencing to maintain consistent communication and serve as the customers primary reliable resource.▪Gathered, analyzed and processed client data to achieve accurate and complete data migrations.▪ Assigned specifically to the company’s largest SMB clients to meet aggressive onboarding timelines and demonstrate an exceptional level of professionalism and service.▪Independently managed additional projects for existing AppFolio clients to ensure continued success within the software including portfolio additions, accounting remigrations, and phased migrations.▪Mentored new hires by leading internal trainings and facilitating product-related presentations.

Santa Barbara, California Area

▪ Facilitate test booking requests, appointments and accommodations for students with disabilities.▪ Establish friendly and trusting relationships with students and instructors and assist them with online booking procedures, note taking support services and troubleshooting via phone, email and in person.▪ Assist in the management of test proctoring in the Disabilities Services and Programs for Students test center.▪ Utilize ClockWork software to manage student's documentation, test records, appointments and exams.

Santa Maria, Ca

▪ Conceived, created, ran and operated personal wine brand.▪ Oversaw and executed all tasks from fruit harvesting and wine production to brand design and logistics.▪ Led, trained and coached employees in winemaking, bottling, and winery maintenance.▪ Established working relationships with grape growers, vineyard management companies, supplyrepresentatives, wine brokers and distributors, sommeliers, wine purchasers, and restaurant and retail shopowners.▪ Traveled state wide and abroad as brand ambassador for sales and networking.

▪ Served as an assistant to coordinate and managed prominent local winery.▪ Performed responsibilities such as vineyard work, production of wine, maintenance of equipment, laboratory work, inventory, purchasing, sales, customer service and warehousing.▪ Responsible for the hiring and training, and supervising of employees.

Los Olivos, Ca

▪ Worked in the tasting room and production facility at a local family winery.▪ Built strong relationships with customers and club members.▪ Oversaw the cleanliness of all equipment and tanks from production to bottling during harvest seasons of 2008 and 2009.