Blake Walker Email & Phone Number

Dallas, Texas, United States

Dallas/Fort Worth Area

Maintain customer information and brand data. Provide phone support for client webstores. Complete client orders and ensure they are processed from start to ship. Communicate with other departments as needed. Aid sales team in materials, purchasing, order details, shipping. Discuss and process orders with clients. Aid contract department with order entry.

Answer phones and assist clients and potential clients. Prepare and send marketing materials for sales. Run fulfillment for all departments. Train and supply new employees. Shop for and purchase supplies for techs, customer service, and fulfillment. Balance monthly statements. Assist other departments as necessary. Adapt customer files to electronic records.

Billed clients for skip/tracing and transport. Supervised transport of client property. Worked directly with clients to ensure all needs were met. Supervised employee correspondence with clients to ensure client satisfaction. Addressed client needs across multiple departments. Manages employee tasks for customer satisfaction. Supported other departments.

Billed over twenty insurances for varying products. Spoke with customers regarding services and billing. Increased revenue by working collections. Developed a secondary billing process. Rewrote Policy and Procedure Manual. Created a guide for easy response to accreditation inquiries. Produced training materials for employees. Stocked, audited, and ordered.