Cat Certified Technician/Instructor Writer/Isd/Technical Communicator/Training Proposal Developer
Carter Machinery Inc., Caterpillar
Richmond, Va
Responsible for all of Carter Machinery Caterpillar Engine Training Instructions and forecasted training needs one year in advance. Developed curriculum using storyboard developmental strategies, acquired training aids to instruct Cater Machinery Internal Truck, Marine, Electro-Power Generation, Industrial Technicians and external customers base training. Instructed complete Engine Rebuild, Electronic/Mechanical Fuel Systems, Electronic Diagnostic and Troubleshooting and Engine Operational Software Programs to customer. Developed Statement of Work (SOW) for training contracts being bided on for both civilian/government training sites. Expertise was used to provide Caterpillar Engine functional systems technical support to be utilized by Service Managers, and Caterpillar Engine customers.• Saved training cost (15K-20K), by finding the most cost efficient reproduction company for reproduction of the following, (handouts, tests, manuals, and power point presentations). • Drove a revenue increase of approximately 117,200.00 for 2007. This was achieved by actively seeking prospects and selling the training to the military, and Government agencies. Examples: (Marine/Rail Division, FT. Eustis, and VDOT Virginia Department of Transportation etc.).