Blake Zimmerman

Blake Zimmerman Email and Phone Number

toronto, ontario, canada
Blake Zimmerman's Location
Greater Toronto Area, Canada, Canada
Blake Zimmerman's Contact Details
About Blake Zimmerman

Summary of ExpertiseStrong proficiency in Microsoft Office 16 years experience in Windows platform troubleshootingCCNA and MCSE certified Network Surveillance for Enterprise customersNetwork management systems ( SNMPC, HP SIM, APC, NetBotz)Operational experience with networking, Cisco routers/switches, protocols (TCP/IP, UDP ICMP), voice over IP (Software, Protocols, & Related Hardware), Load Balancers, Firewalls, and ISP Operations.In-depth understanding of the TCP/IP protocol, specifically relating to routing of IP packets (OSPF, BGP, EIGRP)High attention to detail, while managing multiple tasks and projectsKnowledge of network wiring and cablingFamiliar with change management and SLA’sExperience supporting MPLS and IPSEC networks, using both Cisco and Juniper equipmentConfiguration of Cisco and Juniper routers and switches.Familiar with network tools such as Remedy, SS7 and LPS.Extensive knowledge of SGI and Vision 21Fluent in English and Word processing skills of 60 words per minute.Strong customer service skillsExperienced in diffusing tense or irate customers.Microsoft System Center Configuration Manager (SCCM)Powershell ScriptingSpecialties: Team orientated, troubleshooting, network configuration, information research

Blake Zimmerman's Current Company Details
Holland Bloorview Kids Rehabilitation Hospital

Holland Bloorview Kids Rehabilitation Hospital

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Co-Owner, Photographer
toronto, ontario, canada
Employees:
724
Blake Zimmerman Work Experience Details
  • Holland Bloorview Kids Rehabilitation Hospital
    Technical Support Specialist Tier 3
    Holland Bloorview Kids Rehabilitation Hospital Jun 2024 - Present
  • Lanes Way Photography
    Co-Owner
    Lanes Way Photography Jun 2019 - Present
    Greater Toronto Area, Canada
    Specializing in Family and Corporate Photography, we cover everything from family photos, birthdays, and weddings, to Headshots or Corporate events.
  • Sixth Sense Photo
    Company Owner
    Sixth Sense Photo Jun 2017 - Present
    Greater Toronto Area, Canada
    Sixth Sense Photo specializes in Cosplay photography, telling stories and bringing your favourite characters to life. Combining both traditional practical effects and Digital editing, we capture the uniqueness of each character and cosplay.
  • Sixth Sense Photo
    Company Owner
    Sixth Sense Photo Jun 2017 - Present
    Greater Toronto Area, Canada
    Sixth Sense Photo specializes in Cosplay photography, telling stories and bringing your favourite characters to life. Combining both traditional practical effects and Digital editing, we capture the uniqueness of each character and cosplay.
  • Source 44 Security
    Information Technology Security Analyst
    Source 44 Security Mar 2023 - Jan 2024
    Markham, Ontario, Canada
    Respond to incident tickets adhering to SLA timelinesinvestigate network related performance and connectivity issuesPerform deep dive investigations into reported Cyber Security related events discovered through ExabeamInitiated and investigated advanced issues with Palo Alto TAC regarding configuration and technical issues within their platformMonitored and investigated email threats discovered through MimecastSupported WELL Health Medical Clinical network using Palo Alto… Show more Respond to incident tickets adhering to SLA timelinesinvestigate network related performance and connectivity issuesPerform deep dive investigations into reported Cyber Security related events discovered through ExabeamInitiated and investigated advanced issues with Palo Alto TAC regarding configuration and technical issues within their platformMonitored and investigated email threats discovered through MimecastSupported WELL Health Medical Clinical network using Palo Alto Panorama cloud based platform, consisting of 60+ locations and officesManaged Palo Alto Cortex Environment, investigating and resolving incidents discovered via the platform, as well as managing tagging and organization of the endpoints Show less
  • York Region (The Regional Municipality Of York)
    Field Support Specialist
    York Region (The Regional Municipality Of York) Nov 2019 - Feb 2023
    Maintains efficient and continuous operation of all systems and technology related to the delivery of federally and provincially mandated programs, and departmental point solutions, to ensure availability of equipment, applications and services to Department staff, as directed.Provide technical support for the operation and maintenance of hardware, software, technology infrastructure, and voice/data communications facilities within the Department in accordance with Federal, Provincial… Show more Maintains efficient and continuous operation of all systems and technology related to the delivery of federally and provincially mandated programs, and departmental point solutions, to ensure availability of equipment, applications and services to Department staff, as directed.Provide technical support for the operation and maintenance of hardware, software, technology infrastructure, and voice/data communications facilities within the Department in accordance with Federal, Provincial, Regional, and Departmental policies and procedures.Perform Systems Administration functions, including the maintenance of user accounts, security and ensuring that local operating procedures are performed, according to Provincial, Regional and Departmental policy and procedures, as directed.Participates in technology project assignments, including the development and implementation of new applications, moves within Department locations and other projects, as assigned.Plans, monitors and supports testing of configurations for electronic processes; analyzes and configures backend setup.Manages IT Warehouse operations, including planning technology purchases, hardware repairs, and working with the Departmental Emergency Operations Center in regards to technological requirements in response to COVID Show less
  • York Region District School Board
    System Analyst, Integrated Solutions
    York Region District School Board Jan 2012 - Nov 2019
    Toronto, Canada Area
    Responsible for building and support of system images to be deployed across the networkTesting, planning, and integration of new technologies within schoolsProviding phone and email support to field techniciansDesign and implementation of Microsoft System Center Configuration Manager (SCCM)Includes deployment of Distribution Points, managing client software requests, packaging softare, OS deployment, OS UpdatesPowershell scriptingApplication and driver packaging.IBM… Show more Responsible for building and support of system images to be deployed across the networkTesting, planning, and integration of new technologies within schoolsProviding phone and email support to field techniciansDesign and implementation of Microsoft System Center Configuration Manager (SCCM)Includes deployment of Distribution Points, managing client software requests, packaging softare, OS deployment, OS UpdatesPowershell scriptingApplication and driver packaging.IBM Tivoli imaging software administrationNorton Ghost Cast Server administrationAdditional software management:Deepfreeze, School Connect and LanSchool Show less
  • York Region District School Board
    It Integration Analyst
    York Region District School Board Jan 2012 - Nov 2019
  • Terago Networks
    Network Operations Centre Network Analyst
    Terago Networks Aug 2011 - Jan 2012
    Markham, On
    Small business Network Support with wireless last mile connectivityEnd to End support of Cisco based core network infrastructureImplementation of policy based bandwidth managementExperience with Redline, Ceragon, and Axxcellera wireless equipmentSupported Public Mobile network infrastructureProvide support for field technicians
  • Rogers Communications
    Network Specialist
    Rogers Communications Oct 2006 - Feb 2011
    Provided Tier 2&3 support to all RBS services by interfacing directly with customers to expedite the resolution of network problems affecting our Enterprise customers. Experienced based knowledge of Juniper 5200 concentrators and Juniper 5 GT routers on a Docsis cable modem platformExperience working on HFC network and troubleshooting via CMTSHands-on operational experience with networking, Cisco/Juniper routers/SwitchesConfiguring replacement Cisco routers and… Show more Provided Tier 2&3 support to all RBS services by interfacing directly with customers to expedite the resolution of network problems affecting our Enterprise customers. Experienced based knowledge of Juniper 5200 concentrators and Juniper 5 GT routers on a Docsis cable modem platformExperience working on HFC network and troubleshooting via CMTSHands-on operational experience with networking, Cisco/Juniper routers/SwitchesConfiguring replacement Cisco routers and switches.Performing scheduled maintenance to branch and HQ equipmentDemonstrated in-depth understanding of the TCP/IP protocol, specifically relating to the routing of IP packets (RIP, OSPF, BGP, EIGRP)Provided help desk functions such as receiving customer trouble reports, Network surveillance, Trouble Diagnostics, and trouble resolution of Data, IP and RF component of the RBS internet networkTook ownership of customer's trouble reports to ensure corporate MTTR/Service levels are met. This includes the follow-up of any ticket referred to second level group or other groups within the companyPro-actively identify customers affecting problems through the use of network surveillance tools such as HP open ViewDemonstrated ability to work effectively in a team environment, in an organized, methodical and pleasant mannerDemonstrated ability to take ownership and co-ordinate resolution of network related problems. Also part of a rotating on-call teamTeam Lead for the overnight shift. Responsible for training new members to the overnight staff. Show less
  • Rogers Communications
    Tier Ii Technical Support Consultant
    Rogers Communications Nov 2005 - Oct 2006
    Acted as point of escalation for Rogers HiSpeed Internet and Rogers Home Phone customersEmpathize and resolve issues of irate customersProvide information regarding ongoing technical issuesContact point for additional troubleshooting information for Tier 1 technical supportContacted customers in breach of the Rogers terms of service, informing them of a temporary suspension due to their computer’s activities.
  • Rogers Communications
    Tier 1 Technical Support Associate
    Rogers Communications Sep 2003 - Nov 2005
    Provided technical troubleshooting, ticket creation, and outage notification to Rogers HiSpeed customers in a busy inbound call center.Provided daily technical updates and tips to fellow coworkers, ensuring any new technologies or security threats were communicated to the whole team.Assisted in the discovery and troubleshooting of a Java based error in the Rogers internal online training program, Net G.

Blake Zimmerman Skills

Sccm Ccna Tcp/ip Routing Switches Switching Lan Wan Cisco Ios Windows 7 Windows Server Powershell Call Centers Networking Routers Cisco Technologies Troubleshooting Customer Service Computer Network Operations System Administration Microsoft System Center Configuration Manager

Blake Zimmerman Education Details

Frequently Asked Questions about Blake Zimmerman

What company does Blake Zimmerman work for?

Blake Zimmerman works for Holland Bloorview Kids Rehabilitation Hospital

What is Blake Zimmerman's role at the current company?

Blake Zimmerman's current role is Co-Owner, Photographer.

What is Blake Zimmerman's email address?

Blake Zimmerman's email address is bl****@****york.ca

What schools did Blake Zimmerman attend?

Blake Zimmerman attended Seneca Polytechnic.

What are some of Blake Zimmerman's interests?

Blake Zimmerman has interest in Photography, Guitar, Computer Networking.

What skills is Blake Zimmerman known for?

Blake Zimmerman has skills like Sccm, Ccna, Tcp/ip, Routing, Switches, Switching, Lan Wan, Cisco Ios, Windows 7, Windows Server, Powershell, Call Centers.

Who are Blake Zimmerman's colleagues?

Blake Zimmerman's colleagues are Calvin Cowan, Farrah Ganie, Monica M., Ardeep Panesar, Katarzyna K., Yuan Chen Dou, Ariel Motsenyat.

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