Blake Anthony Email & Phone Number

Tucson, Arizona, United States

• Fostered client relationships and expanded customer base through resolution of product issues, the implementation of operational optimization strategies, and provision of operator training, resulting in the installation at three additional mining sites and full customer retention since 2021.• Streamlined communication with regional support teams to gather customer insights, identifying and prioritizing unresolved market issues in the product roadmap.• Amplified product reporting capabilities utilizing Power BI and Power Automate platforms, which reduced database load and facilitated more frequent data refreshes, providing customers access to near real-time data with enhanced performance.• Managed multiple product backlogs concurrently, leading to an increased release frequency and a significant reduction in Level 4 customer support tickets.

Tucson, Arizona Area

• Developed tailored financial strategies for a large client base, resulting in a significant reduction of $250,000 in outstanding debt and outlining a plan for an additional $1,000,000 debt reduction.• Conceptualized and implemented a successful marketing strategy for a startup business, leveraging multiple media channels to engage a wide audience, which led to a revenue generation of $1,000,000 in the first three years.• Oversaw the hiring and training process of a ten-member team, effectively servicing an increased number of clients, which contributed to a substantial 291% annual increase in sales.

Portland, Oregon Area

• Applied lean manufacturing methodologies, achieving a 40% decrease in labor costs, $140,000 yearly reduction in material waste, and a 20% improvement in tool efficiency in a seven-month span.• Constructed an internal corporate website, yielding 170 employee suggestions and subsequent execution, generating savings of $1,200,000 in the initial six months.• Partnered with multiple department leaders to formulate innovative metrics, supplying executive leadership with valuable insights into employee innovation's effect, consequently enhancing profit by $1,000,000.

Portland, Oregon Area

• Oversaw the training and certification of eight technicians, leading to a substantial 87% promotion rate.• Devised a test program download procedure for external customers, improving their usage and cutting down their development schedule by 25%.• Set up a product loading protocol for multi-processor tool testing, nearly doubling the productivity of the tool.

Portland, Oregon Area

• Engineered a laser experiment setup which successfully captured lasers at diverse angles, enabling the consistent collection of over 8,000 data points per hour.• Built an efficient program that simplified the gathering, analyzing, and organizing of 8,000+ data points, which significantly contributed to their publication in an academic journal.• Presented research findings to vital stakeholders, securing an additional fund of $175,000 for future projects over the next three years.