Blake Austin Email & Phone Number

Urbandale, IA, US

-Management of projects for CEO & CFO-Task oriented in prioritizing and managing competing deadlines and projects-Digital and physical marketing-IT troubleshooting and administration-Community networking and engagement-Database and document management and organization

-Digital Marketing for small businesses and entrepreneurs -Graphic design services including, but not limited to: logos, websites, business cards, event invitations -Coaching in marketing and Sales-Helping small businesses and entrepreneurs grow and thrive-Managing, processing, packaging, and shipping physical items

-Social media manager-Content creation-managing of projects and deadlines

Brussels, BE

Management of top client accounts.Scheduling of GFSI and non-GFSI audits.International relations between the US and China, India, Canada, Mexico, Spain, Singapore, UAE including Dubai, and Germany.Building and maintaining relationships with auditors and clients.Training of new employees.Salesforce administration.Leading and managing global marketing.

Remote, US

• Answer an average of 100+ inbound and outbound calls daily professionally, with high energy and a positive attitude
• Experience in COBRA administration, Verification and condolence processing, fulfillment of sensitive documentation, COBRA administration, Direct Bill Processing, ACA administration, HIPPA regulations
• Resource and creative problem solving by anticipating areas of concern or risk.
• Actively licensed in Iowa Life, Accident and Health, and Long-Term Care.
• Ensure compliance in all areas of processing, completing all transactions timely and accurately
• Effectively work on daily operational tasks and correcting and verifying import and export files and data with insurance carriers, clients, and company personnel.

San Francisco, California, US

• Determine appropriate course of action for accounts, conducting investigative steps to fully identify issues, research, corresponding, and processing actions to resolve property issues.
• Communicating with customers, managers, agencies, regulators, and vendors to ensure resolution/negotiation of sensitive and time-critical matters
• Serving as an intermediary to resolve and correct identified risks to each property.
• Review loans to ensure compliance and standards are met, while assessing risks and pursuing appropriate actions for a resolution
• Maintaining high productivity, quality, and consistency.
• Steadily improving performance

San Francisco, California, US

• Investigating, analyzing, and determining claimability of non-recoverable loan transactions
• Adapting to rules and regulations to ensure processes meet provided standards
• Corresponding with various levels of management and employees to gather necessary documentation to support claim decisions.
• Maintaining high productivity while consistently achieving 90%+ quality
• Steadily improving performance
• Independently judging and thinking critically with creativity in order to accurately assess and determine processing of information.

• Promoted from General Secretary to Office Manager in less than 6months
• Planning, organizing, and leading office personnel
• Hiring, training, and evaluating employees
• Performing and managing company bookkeeping
• Creating and maintaining marketing and advertising
• Developing office budgets and optimizing expenses

Lewisville, TX, US

Insurance Underwriting for Commercial and Residential realmsImport and data entry for underwritingIndividual and teamwork approachConsistent completion of quality reporting prior to deadlinesEfficient and effective time managementCross trained in Commercial, Residential, and RoofingHigh attention to detail

Denton, Texas, US

Lead, taught, and encouraged children ages 5-18Created and organized curriculum with team membersProvided resources for low income familiesUplifted and encouraged communitiesLead volunteers in teaching and connecting with our community

Dallas, Texas, US

My responsibilities included caring for multiple children, such as entertaining, feeding, and ensuring safety.

Master Of Science - Ms, Marketing

Bachelor Of Science - Bs, Business, Psychology, & International Studies