As a Dairy Queen employee, it was my job to ensure that my communication skills while taking orders were on point. Communication is important because I would collaborate with co-workers to ensure smooth operations at the store during busy periods. I would also resolve customers' concerns and issues promptly and professionally to encourage repeat business. I also ensured the quality of the food and kept the working environment clean and organized. I would also train new staff and staff gaining… Show more As a Dairy Queen employee, it was my job to ensure that my communication skills while taking orders were on point. Communication is important because I would collaborate with co-workers to ensure smooth operations at the store during busy periods. I would also resolve customers' concerns and issues promptly and professionally to encourage repeat business. I also ensured the quality of the food and kept the working environment clean and organized. I would also train new staff and staff gaining experience in other departments. Show less

As a hockey coach, I was responsible for securing player engagement and team success by ensuring expectations and outcomes were aligned. My responsibilities also included planning and guiding the players through warm-ups, games, and other activities such as tournaments. I would also ensure that the players were in good health and could develop as teammates and people.