Blake Farnsworth Email & Phone Number

"Blake is just fabulous - as our first head of customer service, he built the team, the systems, the processes and most importantly, a fantastic culture that helped drive our acquisition's reputation from a mediocre NPS to something world-class. I can't recommend him enough as a CS architect or lead for a team that needs building or improving. I look forward to working with him in the future."

"Our digital agency has hired Blake multiple times over 3+ years for a number of different projects ranging from social media engagement and customer response to media outreach for grand openings. He is a strong writer, professional, organized, reliable, and just an overall nice positive person who has been a pleasure to work with. Will definitely hire again."

"Blake did what we thought is impossible and built an amazing, motivated team for our eCommerce brand. He helped us build a completely new customer service team from scratch that has transformed our business. We have nothing but good things to say about Blake, and even more importantly, our team thinks the same of him. He's really a superstar when it comes to building customer service teams."

"Blake is awesome! Can't recommend him enough!!He came into our customer service department when it was entirely broken, and helped re-architect everything with a keen sense of what is best for our team/customers!We've come eons from where we were prior to his time with us!In short, I promise you will not regret working with Blake!! Stop reading this review and hire this man :)""Blake is hands down the best manager I've ever worked with! He came into a situation where our customer service team was unable to win (hopelessly behind due to understaffing, lack of process/leadership etc), and in under 2 months we were firing on all cylinders!He hired + trained 12 new team members in a matter of weeks that completely changed the quality of service to our customer.If you need a leader for your customer service department, get this man on your team asap!! I can't thank him enough for his contribution to our company and culture!"

"One of the best customer service people I've worked with."

"Blake is a juggernaut in customer support and everything relating to it. His standards for support are impeccable and he gave a new perception of the company when it was struggling with support."

"Blake did a great job on this media outreach contract and achieved some significant media coverage for a restaurant client's anniversary event. Blake has excellent communication skills, is conscientious, and enthusiastic about learning new things. He is a pleasure to work with."