Blake Miner Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

As the Analytics Manager for Health Advocacy Solutions (HAS), I used my analytical insight and strong soft skills to manage a team of 6 analytics consultants and a data scientist through the data visualization and development process. HAS is the premium health and wellness package offered by BCBSIL that delivered highly customized monthly reporting to internal and external stakeholders. • Solely responsible for creating Health Management & Advocacy reporting roadmap.o Brainstorm, design, and execute new dashboards and reporting initiatives. HMA Multi-year lookback, Cancer Services & Support Integration, post-sale reporting redesign, and Focus: Condition Analysis.• Innovate on existing processes to optimize delivery of client reporting and upstream data correction.o Increase team throughput for Ad hoc (SQL) requests; completing 405 requests in 2023 and 354 in 2022.• Collaborate with cross-divisional stakeholders to define, document, and integrate complex business requirements to build key business intelligence dashboards in Tableau.o Provide detailed reporting and data on 96 clients, many of which were highly customized and segmented.o Ongoing work with stakeholders to fine tune requirements and offerings to reflect accurate numbers for further improvement to HAS product offerings.o Guided data scientist in setting up GitHub for our datamart stored procedures, resulting in better traceability across monthly runs and updates.• Optimize vendor/third party integration processes for faster product implementation reporting.o Worked with my data scientist to establish data dictionary, consumption stored procedure, and matching to patients for Access Hope Integration.• Responsible for managing backlog and tracking for all projects and requests related to Health Management and Advocacy, HAS, and Product Decision Support.• Managed an actuary and senior consultant in setting up Value Validation process to assess ROI in potential point solution vendors.

Greater Chicago Area

As a Business Analyst on the Product Performance Group (PPG) and later Health Management and Advocacy (HMA), I used my business acumen and strong interpersonal communication skills to define and deliver practical solutions while streamlining numerous disparate intake processes leading to increased efficiency in deliverables and greater focus on continuous improvement for the development team.• Designed a request intake process for Health Advocacy Solutions Product Performance Group.o Manage 7 team members to produce key stakeholder-approved dashboards and reports.o Increase team throughput to KPIs; completing 302 requests in 2020 and 356 in 2021.o Responsible for managing backlog and tracking for all projects and requests related to Product Performance Group and Health Management and Advocacy.• Lead discovery, mapping, and process flow documentation in the enterprise process library for 14 different Health Advocacy Solutions operational and PPG processes.• Divisional Privacy Coordinator for Health Care Management responsible for handling HIPPA and privacy breaches.• Collaborate with cross-divisional stakeholders to define, document, and integrate complex business requirements to build key business intelligence dashboards in Tableau.o Daily report on 10 specialty programs for 40 clients and have had outreach and assistance to over 1,899 members in 2020.o Provide data on 93 clients showing outreach to 9,280+ members.o Ongoing work with stakeholders to fine tune requirements and reflect accurate numbers for further improvement to HAS product offerings.o Drive automation of several existing manual processes to provide better data. • Champion the developers in the creation, setup, and delivery of the HAS Account Guide, a benefit guide to all 93 client accounts; available to all HAS operations personnel.

Chicago, Il

As a Business Analyst with AIM Specialty Health I worked with other product staff to manage Medical and Radiation Oncology (MOC/RAD) and Specialty Pharmacy (SRx) product lines. During this time, I worked with business stakeholders to establish industry appropriate long-term solutions and client deliverables. Internally, I drove streamlining of streamlined processes for the Agile management of product issues and defects and scheduled fixes.• Managed both internal and external client requirements and led brainstorming of new product solutions as well as future enhancements for our Oncology application and platform with stakeholders.o Enhanced Clinical Review (ECR) program resulting in an estimated average savings of $1.25 Million per month.o Drug Configuration Tool had expected savings of ~$400,000 per month. • Implemented, launched, and enhanced programs in an Agile development environment across multiple solutions that resulted in Cost of Care savings.o Specialty Pharmacy Dose program that resulted in estimated savings of $13,000 per month.o Medical Oncology Biosimilar program that resulted in savings of $22,000 per month.• Championed and drove development of weekly incident reports provided to management including the VP of Oncology Solutions.o Worked across business and development teams to prioritize incidents and provide solutions. • Ensured business and development team needs were met in the Specialty Pharmacy and Medical and Radiation Oncology product lines.• Feasibility analysis of client requests for custom platform configuration and design of broad E2E testing requirements with development and QA teams.

Elgin, Il

• Collaborated to develop groundwork and requirements for AWS EC2 based hosted OBIX solution and S3 based build deployment.• Created scripts that set up configuration and installation packages for each sprint iteration of the software.• Customized coding of notes, flowsheets, and care plans for OBIX, a multi-tiered medical application. This manifested itself in a combination of using HTML, SQL, and RegEx to bring a fully customized user interface. • Responsible for gathering and interpreting business requirements to develop program specifications and execute written test scripts. • Managed clinical solutions development personnel to perform unit, new product, and regression testing.• Worked in both Clinical Development and Operations to ensure that sprint goals were achieved, and that deliverables were completed in accordance with established guidelines.• Reviewed and revised documents, policies, and procedures. • Served as liaison between Clinical Development and Product Development teams to help expedite testing verification and validation, and to promote understanding of technical requirements and facilitate knowledge transfer. • Worked with and within teams to push the 7.2, 7.3, and 8.0 applications through the entire SDLC to full release.• Managed the file packaging server used for transferring finished OBIX packages to FTP for deployment.• Obtained my ScrumMaster Certification and utilized it to be ScrumMaster of the Clinical Development department in regards to new product testing (regression, new feature, and validation).

Northlake, Il

• Troubleshooting, debugging, unit testing, and regression testing applets, controls, and configurations.• Helping maintain Siebel development server and making sure server components and services were running and functioning correctly.• Helped push the retail application from development to Quality Analysis(QA).• Regression tested and documented retail application flaws.• Worked with Senior Siebel Developers to learn the system in order to support and create additions to the retail application.

Greater St. Louis Area

•Created a Java page prompt for employer website login information utilizing Eclipse and Apache Maven to pull the Spring framework and set up from a repository on the network. •The Java based login page used a secure connection to our user database when entering their credentials.•Using ASP.NET created webpages Add2Group and Workstation Role Report in Visual Studio 2012 utilizing stored protocols to query company database allowing insertion and retrieval of data.•Created reference tables that showed flow of information, data, and traffic for various Tier 1 servers: Baggot Street, Alfresco, Mercy.net, and MyMercy which are all part of the Mercy Healthcare System.•Created SQL based reports in SQL Server 2012 and System Center Configuration Manager for analysis of computer roles, and then adding computers to single or multiple groups. •Queried and manipulated various data/information repositories to gather relevant project data.

Greater St. Louis Area

• Extracted raw proteins and converted them into crude collagen through chemical processes.• Created a Standard Operating Procedure for the protein extraction and purification processes.• Assisted supervisors and chemists in the processing of acetylcholinesterase,

Bachelor Of Science (B.S.), Information Systems

Biochemistry

Biochemistry

Education record