Blake Foreman Email & Phone Number

Milwaukee, Wi, Us

IT Support Technician supporting the IT team at the Pokémon Company International at the Bellevue site in Washington.

Bothell, Wa, Us

Remote Support Engineer supporting the Remote Engineering group at established managed service provider, based in Bothell.My responsibilities included:• Advanced problem solving from day-to-day technical support for multiple clients and companies• Complete remote client management of software and hardware, including full range of server management and Azure/Office 365 administration• Provided high-level IT services and guidance to all clients, from CEO's to end users• Finalized technical writings for clients and engineering team for future documentation and instructions• Built PowerShell scripts for Microsoft Exchange analytics and created data reports for specified accounts and assignments• Fulfilled full computer imaging and shipping for remote clients across North America• Trained newly hired IT professionals with onboarding tasks and operating methods

Taastrup, Dk

IT Specialist supporting the EBC Technical Operations Group at the Executive Briefing Center on the Microsoft HQ campus in Redmond, Washington.My responsibilities included:• Specialized C-Level technical service and customer support for internal and external executive clients• Client Engineering and Desktop Support for facility staff• Created PowerShell scripts for automating Front of House displays and demos• Server Management and Maintenance, utilizing Windows Server 2019• Computer image management and deployment from custom WDS Servers• Created detailed documentation of multiple IT and facility operations

Lynnwood, Washington, Us

Jr. System Admin supporting IT team and employees at established construction company based in Mukilteo. My responsibilities included:• Managed, enrolled, and configured over twenty Windows 10 computers every two weeks, utilizing Symantec Ghost, Microsoft Powershell and Diskpart commands, and configurations of user profiles through Active Directory• Worked on employee support, solved problems and tickets, resulting in increased customer survey satisfaction• Performed computer hardware, software, and peripheral maintenance and repair, while operating with tools, cleaning materials, and storage backups• Was responsible for hardware and software component replacements for legacy telephone system, utilizing a RingCentral Polycom system• Developed, organized, and maintained over 150 employee system information within Microsoft Excel, Quest KACE SMA, and Smartsheet

Computer And Information Sciences And Support Services

High School Diploma, Computer Software And Media Applications