Blake Hollenbeck Email & Phone Number

Plano, Texas, Us

As an Outbound B2B Account Manager at Hilti, my primary responsibilities revolved around building and maintaining strong relationships with key clients and accounts. I acted as the primary point of contact for these clients, ensuring their needs were met and providing excellent customer service throughout the sales process.My duties included identifying new business opportunities within the assigned territory, prospecting potential clients, and conducting sales presentations and product demonstrations. I worked closely with clients to understand their needs and offered tailored solutions, leveraging Hilti's products and services to address their specific challenges.In my role, I consistently exceeded sales targets by developing and implementing strategic account plans, negotiating contracts, and closing deals. I actively monitored market trends and competitor activities to stay ahead of the curve, adapting my sales approach to align with changing customer demands and industry dynamics.Additionally, I collaborated closely with cross-functional teams such as marketing, engineering, and customer support to ensure seamless execution of projects and initiatives. I provided valuable feedback from clients to internal teams, contributing to the continuous improvement of Hilti's products and services.During my tenure as an Account Manager at Hilti, I successfully expanded the company's market share within my assigned territory and achieved significant revenue growth. I cultivated strong, long-term relationships with clients, resulting in increased customer loyalty and repeat business. My dedication to providing exceptional service and delivering innovative solutions helped solidify Hilti's position as a trusted partner in the industry.

Plano, Texas, Us

Starting as an Inbound Account Manager, I worked hands-on, where I demonstrated our products, sold our software and services, and advised clients on the most innovative and cost-efficient solutions for their needs. I studied and excelled in our intensive training and aced exams to have broad product knowledge across the complete Hilti catalog in addition to learning about the various trades within construction. Acquired industry terminology and understanding of advanced applications for various trades and specializations. Between serving clients I managed and operated with the busiest Hilti team in the division. While working to maximize focus account sales and smaller field accounts I provided a high level of customer service. All activities were performed with the ultimate objective of providing total customer satisfaction and driving the Hilti brand.