Blake Marshall Email & Phone Number

London, United Kingdom

Role Lead Up to 50 people throughout multiple countries in Europe. Ensuring that their safety and needs are met whilst on the trip.Convey historical talks in an entertaining and engaging manner.Liaising with accommodation suppliers to make sure room allocations are correct. Keeping positive throughout the trip keeping the group in good spirit regardless of the circumstances. Managing trip accounts and making sure all payments are within budget.Managing restaurant bookings keeping the suppliers abreast of dietaries and group numbersMaintaining a professional manner for the duration of the trip. Some of these can last up to 50 days. Conveying information to passengers vital to the country and current itinerary. Making split second decisions when circumstances change.Keeping in contact with head office with incident reports and trip reports. Being available for the passengers when they need it and also being approachable. Able to manage multiple personalities in a professional manner. Key AchievementsTaking a group through Scandinavia and Russia.Being a mentor for 4 current Trip Leaders who work with the company.

Northern Rivers Nsw

Manage staff and making sure they are up to date with their product knowledge and aware of monthly targets.Educate store staff on latest phone deals and promotionsEffectively manage customer queries/complaintsMeet monthly business connection targets by selling Business Phone plans.Developing new business in the Lismore/Northern Rivers area.Managing existing business accounts and keeping clients up to date with the latest phone technologyCold calling local businesses with the intention of organising a meeting showing them how they can save on their monthly phone expenditure. Strengthening the OPTUS brand in a Telstra dominated environment.Key AchievementsHave developed my problem solving skills allowing me to give customers a better experience in store.Have become experienced in conflict resolution.

Sydney, Australia

Manage relationships with current clients keeping them up to date with the latest magazines. Achieve monthly targets by selling advertising space within the magazines.Supervise magazine flat plans and marketing booking placements. Liaise with editorial and production team to ensure advertising placements are positioned as directed.Prepare weekly pacing reports, detailing the magazines current sales budget, advertising prospects/leads, summaries, media kits and how our magazine tracking alongside competitor magazines i.e. TV week.Ensure advertising materials are received from clients.Assess marketing briefs checking if they relate or suit any of the magazines in the department. (Prospector)Design presentations to take out to market to entice new and existing customers to advertise in the magazine. (PowerPoint, flyers etc.)Working alongside the research department finding top line statistics that supports our magazines and applying this research to target specific client groups.Organise functions for clients and media agencies creating a close relationship between them and the sales staff.

Bachelor’S Degree, Business, Management, Marketing, And Related Support Services

Activities and Societies: Comedy in the RAW, Stand Up comedy society.- Top of class in Advertising and Media strategies out of 70.

Diploma Of Business Management

Completed several courses on Excel specialising in complex spreadsheets. Studied advanced Word and Power point. Presentation Skills.

High School

High School