Created enterprise transformation strategy for Global Infrastructure platforms leveraging a standard operating environment, SOE, for all application development global support structures.Restructured and built a global IT organization of 110+ performing architecture design, implementation of infrastructure and application support. Leveraged “Cradle to Grave” approach to implement new architectures and modernize operational support processes for data center implementation and support. Created focus on an private cloud and public cloud implementation. Implemented OpenStack and Dev Ops based automation and deployment into IT and R&D teams to drive Self Service opportunities. • Implemented standardized architecture by which all applications and tiers could be virtualized and managed through standard, automated tool suites in SOE. Key elements include OpenStack based Private Cloud, VMware, and DevOps. * $10M Platform savings through first 24 months. * External Cloud Offering Implementation of Savings $1.5M through Hybrid approach. * Reduced IT incidents – 75% • Implemented centralized application testing to improve release quality and cycle time. Standardized processes and tools, paving the way toward a DevOps implementation.

Led global IT organization of 115+ performing architecture design, implementation of infrastructure and application support for corporate and network support applications. Leveraged “Cradle to Grave” approach to implement new architectures and vet operational support processes for data center implementation. Deployed Private Cloud using in house developed tools and integration. Drove application consolidation into new architectures. Maintained infrastructure, database and production support responsibility for 248 different applications and 3800 servers, maintaining availability > 99.998%. • Prototyped and implemented standardized architecture by which all applications and tiers could be virtualized and managed through standard, automated tool suites in Standard Operating Environment (SOE). • Generated $12M+ project based savings on infrastructure through prototyping and implementation of commodity based solution architecture, Private Cloud, for Verizon SAP and PeopleSoft implementations.• Created centralized database management unit supporting 2400+ databases, leveraging common tools, monitoring, automated deployment and patching, backups, and security. Implementation consisted of Oracle RAC (Virtual and Physical), Enterprise Manager and MSSQL clustered environments. Leveraged Oracle Audit Vault and Database Vault for security related functions.• Designed SAP Basis Landscape for global SAP implementation used worldwide to support Verizon Enterprise financial and supply chain operations. Received Performance Excellence Award for outstanding achievement.

Managed infrastructure efforts for ongoing SAP releases as well as the implementation of the financial management analytics application. Responsible for creation of alliances and business relationships to support the ERP outsourcing business plan. Responsible for capacity plans, capital and expense budgets. Reported status on project plans to executive management. Negotiated with vendor executives to drive larger discount structures, improved service delivery and sales support.

Led the team responsible for benchmarking the production SAP implementation in a Solaris environment resulting in the decision to implement subsequent production releases of SAP on the Sun Microsystems Enterprise 10K platform. Designed the SAP Landscape and Client Strategy to improve the development and testing methodology of the project, resulting in quarterly releases of functionality into production systems. Completed the capacity projections for each implementation of SAP. Developed and maintained project plans for the implementation of technical infrastructure. Responsible for all hardware specifications, initial database sizing, SAP system sizing, SAP landscape implementation, initial performance benchmarks. Directed and participated in problem analysis, resolution, and reporting to management.

Created and maintained project plans for each implementation effort undertaken by our organization. Planned and directed the activities of the basis team. This included initial installation of SAP R3, configuration of the correction and transport system, benchmarking of the Verizon R3 implementation and all trouble resolution. Basis project lead in support of the Verizon evaluation of SAP R3. Provided technical evaluation of client/server and network environments. Responsible for all technical activities associated with the Verizon implementation of SAP R3.

Planned and directed the activities of the Basis team, including installation of SAP R3, benchmarking of the R3 implementation and all trouble resolution. Responsible for all technical activities associated with the implementation of SAP R3. Conducted operating system upgrades, capacity planning, performance tuning, communications and operational support. Coordinated 22 Tandem system upgrades in thirteen months, increasing throughput for call processing by forty percent. Relocated all Tandem processing from San Angelo, Texas to Sacramento, California. Created national standards and procedures for support.

Distributed interoffice correspondence, computer printouts and packages. Responsible for the installation, troubleshooting, monitoring, configuration, and performance tuning of a Cellular Verification System and Tandem batch and on-line processing system. Maintained responsibility for Tandem systems consisting of an on-line environment of 2500 terminals, 32 applications and batch processing of 10 million call records per day.