Blake Summers Email & Phone Number

Denver, Colorado, US

Denver, Colorado, US

• Created data warehouse and analytics engine utilizing modern data stack principals, using Snowflake, dbt, Fivetran, Amplitude, and Tableau
• Supported entire organization by anticipating reporting needs, providing analyses, and democratizing access to data and insights

Stamford, Connecticut, US

• Implemented real-time monitoring and alerting using Machine Learning tool for teams across Charter, resulting in reduction of MTTR by 45%
• Managed data scientists in implementing processes of data acquisition, automation, and fine-tuning algorithms
• Worked closely with various organizations including NetOps, IT, and CustOps to correlate outages to downstream issues with the intent to identify root cause and escalate to proper fix agent

Stamford, Connecticut, US

• Executed survey sampling strategy and analysis for periodic relationship study and ongoing client listening posts
• Used survey results to quantify business impact of CX initiatives through financial and statistical modeling
• Clustered clients based on operational variables and firmographic data in order to create tiered support model
• Oversaw migration from disparate legacy systems to Enterprise Data Lake environment, including a Master Data Management effort that restructured complex data into logical hierarchies

Denver, Colorado, US

• Performed various end-to-end analyses on service providers and homeowners in order to better understand sources of growth and impact
• Ran marketing tests using APT to identify impact of Facebook, YouTube and other channels
• Clustered consumers with R and Alteryx using consumer performance breakouts and Experian demographic variables
• Served as point person on various analyses concerning service provider network capacity, customer LTV, quality of web traffic and sources of incoming consumers
• Built out automated reporting solution from disparate data sources using R, Alteryx and Tableau

Brooklyn, NY, US

• Worked on volunteer team, ensuring DataDives were properly staffed based on each team's required skillsets
• Organized MeetUp events for the SF chapter of DataKind
• Helped with ongoing organizational activities

New York, New York, US

• Managed analytics for University of Phoenix, NRG, and Anki media teams, which included establishing measurement plans, setting up entire data processes, building reporting solutions, and conducting deep-dive analysis.
• Maintained and improved preexisting reporting processes while leading transition from Excel to Tableau-based reporting
• Supported Disney planning team in reporting and shifted team’s focus towards more advanced analytics
• Transitioned all weekly reporting tasks from SQL-connected Excel dashboards to fully automated Datorama solution

Houston, TX, US

• As a Data Analyst for Oncor Electric Delivery:
• Worked in the Data Management team to support Oncor’s IT department and general operations
• Wrote and executed various reports to represent data related to energy usage, service orders, and billing
• Created ETL mappings that allowed for greater access and usage of data in various formats and locations
• Composed a Project Statement, Functional Requirements, Scoping Document, and Future State Integration Map As a Business Analyst for Atmos Energy Corporation
• Wrote Use Cases and a Current State Analysis to assist with the transition of SCADA system to a secure network

Geneva, Switzerland, CH

• Performed various jobs to support and work with the Global IT – US Contracts division
• Prepared spreadsheets and graphs to illustrate the flow of information and map out automated job cycles
• Developed SQL skillset by creating reports in SQL Server to manage certain aspects of data organization
• Performed various report creation tasks to provide needed information to the business community

Master'S Degree, Data Science

Business, Finance, Bis

Education record