As an Operations Manager at Mendota Health, I work across and support multiple teams optimizing the performance and efficiency of various business functions. With experience in healthcare operations, I have a strong understanding of the industry trends, challenges, and opportunities, as well as the data and processes that drive them.My core competencies include data analysis, process improvement, and cross-team collaboration. I manage Salesforce Lightning/Health Cloud and other tools to collect, interpret, and apply data to inform strategic decisions and actions. I also identify and implement improvements in business processes, workflows, and systems, resulting in increased productivity, quality, and customer satisfaction. Additionally, I work alongside and support all team members, from C-level executives to new hires, fostering a culture of trust, communication, and teamwork.