Elected City Council, Place 5 (November 2022)Associate Mayor Pro Tem (2023)Deputy Mayor Pro Tem (2024)Policy Development and Implementation: Collaborating with fellow council members to develop and enact policies that address community needs and priorities.Budget Oversight: Reviewing and approving the city’s budget, ensuring fiscal responsibility and alignment with community goals.Community Engagement: Serving as a liaison between the city government and… Show more Elected City Council, Place 5 (November 2022)Associate Mayor Pro Tem (2023)Deputy Mayor Pro Tem (2024)Policy Development and Implementation: Collaborating with fellow council members to develop and enact policies that address community needs and priorities.Budget Oversight: Reviewing and approving the city’s budget, ensuring fiscal responsibility and alignment with community goals.Community Engagement: Serving as a liaison between the city government and residents, addressing concerns, and facilitating public input on city matters.Strategic Planning: Contributing to long-term planning and visioning for the city's growth and development.Oversight of City Manager: Monitoring the performance of the city manager, who handles day-to-day operations and implements council policies.Current Committees:- Crime Control and Prevention District: Working to enhance public safety and manage crime prevention initiatives.- Landscape Review Board: Overseeing landscape design and maintenance standards within the city.- Sign Review Board: Reviewing and approving signage to ensure consistency and compliance with city regulations.- Tax Increment Reinvestment Zone No. 3 (TIF 3): Managing financial incentives and development projects in designated areas to stimulate economic growth.- Naming Board: Involved in the process of naming public spaces and facilities within the city. Show less

Achieved Rapid Growth: Successfully executed the initial start-up phase, surpassing expectations by achieving 52 daily routes within 53 days during Amazon's peak season.Effective Recruitment: Recruited and onboarded 120 drivers within the first 60 days, generating over $1,000,000 in revenue within 93 days of launch.Compliance and Audits: Ensured full compliance with Amazon's human resource and accounting standards, leading to a successful audit within the first 30 days. The… Show more Achieved Rapid Growth: Successfully executed the initial start-up phase, surpassing expectations by achieving 52 daily routes within 53 days during Amazon's peak season.Effective Recruitment: Recruited and onboarded 120 drivers within the first 60 days, generating over $1,000,000 in revenue within 93 days of launch.Compliance and Audits: Ensured full compliance with Amazon's human resource and accounting standards, leading to a successful audit within the first 30 days. The business just celebrated 6 years of compliance.Operational Excellence: Directed personnel and developed robust systems and processes to support fleet readiness, consistently meeting a daily commitment of 40 routes. Show less

Expert Consulting: Provided consulting services to over 200 startups, specializing in systems, processes, automation, delegation, and team building.Distinguished Speaker: Invited speaker at multiple Amazon Logistics training workshops, national conventions, local schools, non-profits, and podcasts.Leadership Development: Collaborated with the world-renowned leadership expert John C. Maxwell, gaining knowledge, training, and experience to enhance personal and professional… Show more Expert Consulting: Provided consulting services to over 200 startups, specializing in systems, processes, automation, delegation, and team building.Distinguished Speaker: Invited speaker at multiple Amazon Logistics training workshops, national conventions, local schools, non-profits, and podcasts.Leadership Development: Collaborated with the world-renowned leadership expert John C. Maxwell, gaining knowledge, training, and experience to enhance personal and professional growth.Impactful Influence: Worked with a diverse group of coaches, teachers, trainers, speakers, and professionals, aiming to make a significant impact within their organizations, communities, and families. Show less

Managed operations and administrative support for over $150 million in Amazon logistics spend while supporting nearly 40 delivery businesses across 12 states including new launch support for 17 startups and offering the following services: - Recruiting Services: Managed job postings, ATS, and interview facilitation, saving clients up to 20 hours/week and reducing recruiting stress and costs.- Team Onboarding: Streamlined digital onboarding and employee file management, saving… Show more Managed operations and administrative support for over $150 million in Amazon logistics spend while supporting nearly 40 delivery businesses across 12 states including new launch support for 17 startups and offering the following services: - Recruiting Services: Managed job postings, ATS, and interview facilitation, saving clients up to 20 hours/week and reducing recruiting stress and costs.- Team Onboarding: Streamlined digital onboarding and employee file management, saving clients up to 40 hours/week and ensuring compliance.- Payroll Management: Optimized payroll processing and compliance, saving clients ~40 hours/month and reducing payroll-related stress and costs.- On-Road Management/Dispatch: Provided 7-day support for drivers and leadership, enhancing work-life balance, scorecard performance, and reducing overtime.- Fleet Planning: Managed asset optimization, preventative maintenance, and repair processes, saving clients 10-20 hours/week and reducing maintenance costs by 20-40%.- Scheduling: Automated weekly schedule creation, optimizing route coverage and reducing employee ‘time theft’, saving clients up to 5 hours/week.- Invoice Reconciliation: Ensured accurate payment audits and invoice preparation, saving clients up to 20 hours/month and recovering substantial unpaid amounts. Show less

The Active Status Pool is a manpower pool consisting of individuals who have previously served in the active component or in the Selected Reserves (SELRES) and now serve in a non-pay, non-drill status.

Executed strategic communications for Naval Surface Group Middle Pacific, Navy Region Hawaii, and Joint Base Pearl Harbor-Hickam, including special event planning, project management, and media relations, enhancing organizational visibility and stakeholder engagement.Directed public affairs activities for the 2014 "Wings over the Pacific" Air Show, overseeing media support, event planning, volunteer coordination, material development, social media strategy, guest relations, and crisis… Show more Executed strategic communications for Naval Surface Group Middle Pacific, Navy Region Hawaii, and Joint Base Pearl Harbor-Hickam, including special event planning, project management, and media relations, enhancing organizational visibility and stakeholder engagement.Directed public affairs activities for the 2014 "Wings over the Pacific" Air Show, overseeing media support, event planning, volunteer coordination, material development, social media strategy, guest relations, and crisis communication, resulting in a successful event with over 84,000 attendees.Coordinated a high-profile signing ceremony involving the Governor of Hawaii, State Civil Defense, U.S. Coast Guard, and U.S. Navy, formalizing a memorandum of understanding and blessing a new mobile crane to enhance the state’s disaster readiness.Developed and implemented an honors and heritage ceremony project, including drafting a comprehensive plan to coordinate efforts among internal organizations and external partners, leading to the successful execution of the inaugural Pearl Harbor Colors ceremony.Served as master of ceremonies and event coordinator for the National Park Service's 7th Commemorative Ceremony at the USS Oklahoma Memorial and managed surviving veterans' activities during the 73rd Anniversary of the Attack on Pearl Harbor.FEMA Training:- Introduction to Incident Command System- ICS for Single Resources and Initial Action Incidents- Emergency Support Function 15 External Affairs- National Incident Management System, An Introduction Show less

Led Transition to Mission-Ready Status: Directed a team of 12 in the start-up, operation, maintenance, and repair of auxiliary and aviation equipment, transitioning a $45 million maintenance phase to a fully-certified, mission-ready warship. Achieved 97% equipment readiness and secured the 2014 Battle Efficiency Award.Certification Achievement: Developed and executed detailed plans to meet certification requirements despite a 30% personnel shortfall, budget constraints, and a tight… Show more Led Transition to Mission-Ready Status: Directed a team of 12 in the start-up, operation, maintenance, and repair of auxiliary and aviation equipment, transitioning a $45 million maintenance phase to a fully-certified, mission-ready warship. Achieved 97% equipment readiness and secured the 2014 Battle Efficiency Award.Certification Achievement: Developed and executed detailed plans to meet certification requirements despite a 30% personnel shortfall, budget constraints, and a tight schedule. Secured first-round Engineering Operations Certification, zero-discrepancy Aviation Certification, and 100% Supply Management Certification.Enhanced Command Climate and Equipment Operation: Implemented development strategies and empowered Sailors, contributing to three Naval Achievement Medals for division personnel.Collateral Duties:- Unit Coordinator, Combined Federal Campaign (October 2013 – November 2013): Led 25 Sailors in creative marketing efforts, resulting in a $17,198 donation and a 15% increase from the previous year.- Unit Coordinator, Navy-Marine Corps Relief Society (February 2014 – April 2014): Guided 12 Sailors in marketing for the Active Duty Fundraiser, achieving $13,219 in contributions and earning second place among surface ship fundraising teams in Navy Region Hawaii.- Public Affairs Officer (December 2013 – May 2014): Increased social media presence by 19% in six months through a weekly strategy that highlighted Sailor achievements, crew accomplishments, and special events. Show less

Administered Explosive Safety Program: Oversaw 13 sub-programs including physical security, ordnance handling qualifications, and ammunition accounting. Achieved an "outstanding" score during explosive safety inspection through effective program management techniques.Implemented Inventory Procedures: Improved ordnance and ammunition accounting accuracy by 13.3% year-over-year. Coordinated the safe and efficient offload of 620,000 pounds of ordnance valued at… Show more Administered Explosive Safety Program: Oversaw 13 sub-programs including physical security, ordnance handling qualifications, and ammunition accounting. Achieved an "outstanding" score during explosive safety inspection through effective program management techniques.Implemented Inventory Procedures: Improved ordnance and ammunition accounting accuracy by 13.3% year-over-year. Coordinated the safe and efficient offload of 620,000 pounds of ordnance valued at $138,840,632.Directed Sailors: Led 15 Sailors in the operation, maintenance, and repair of weapons systems. Provided oversight for training, maintenance, handling, transportation, risk assessment, and storage of ammunition and explosives, including chemical agents. Achievements include a Maritime Warfare Excellence Award, 7 advancements, and 1 Naval Achievement Medal.Collaborated on Scenario Planning: Worked with subject matter experts on scenario planning for 12 live-fire exercises and multiple training evolutions, resulting in 2 consecutive Battle Efficiency Awards (2012, 2013).Conducted Weapons Courses: Supported anti-terrorism/force protection (AT/FP) requirements by qualifying 280 personnel through 5 weapons courses.Supervised Software Upgrade: Managed the successful upgrade of the ship's ordnance inventory database system.Anti-Terrorism Tactical Watch Officer (Nov 2013 – Jul 2014): Trained and tactically employed command assets to defend against terrorist attacks. Coordinated weekly training sessions and integrated waterborne and shoreside AT/FP assets into installation security forces. Show less

Founded Patriot Services Construction, a leading remodeling contractor in the Grapevine area.Specialized in a wide range of services, including:-Restoration-Reconstruction after disasters-Remodeling-RoofingWorked with insurance companies to ensure accurate estimates and timely repairs.

Launched and operated a successful Restoration 1 franchise from 2016-2019, specializing in home restoration and emergency disaster response.Managed a team of highly trained and experienced repairmen and technicians, ensuring top-quality service and adherence to industry-leading practices.Responded to emergency damage situations promptly, coordinating with national resources to address and mitigate disaster impacts on residential properties.Oversaw the restoration of… Show more Launched and operated a successful Restoration 1 franchise from 2016-2019, specializing in home restoration and emergency disaster response.Managed a team of highly trained and experienced repairmen and technicians, ensuring top-quality service and adherence to industry-leading practices.Responded to emergency damage situations promptly, coordinating with national resources to address and mitigate disaster impacts on residential properties.Oversaw the restoration of homes affected by various disasters, including burst sewer mains, house fires, severe mold growth, and flooding, ensuring properties were restored to or exceeded their original condition.Implemented advanced and innovative restoration techniques, continually enhancing service quality and customer satisfaction.Maintained high standards of safety and compliance, following all relevant regulations and guidelines to protect both clients and team members.Achieved significant business growth, building a strong reputation for reliability and excellence in the home restoration industry. Show less

Led a team of 9 sales and service professionals, enforcing internal and regulatory policies, resulting in a 99.4% compliance audit score.Achieved a 53% increase in overall customer satisfaction and prevented over $10,000 in fraud losses through effective risk management and decision-making.Drove revenue growth by evaluating key performance indicators and collaborating with partners, leading to two consecutive quarters of exceeding sales goals by 110%.Awarded Top… Show more Led a team of 9 sales and service professionals, enforcing internal and regulatory policies, resulting in a 99.4% compliance audit score.Achieved a 53% increase in overall customer satisfaction and prevented over $10,000 in fraud losses through effective risk management and decision-making.Drove revenue growth by evaluating key performance indicators and collaborating with partners, leading to two consecutive quarters of exceeding sales goals by 110%.Awarded Top Performer within the first six months in the role for outstanding performance.Financial and Operational Management:- Drove revenue by aligning staff with business strategy and performance results.- Identified opportunities for improvement through KPI evaluation.- Executed sales and service delivery strategies by fostering collaboration among team members and partners to enhance customer relationships.- Enforced internal and regulatory policies, ensuring compliance and managing risk in business transactions.Customer Experience:- Cultivated a client-centric environment with a focus on exceptional customer service.- Managed relationships with top clients and resolved issues and escalations promptly and professionally.Talent Management:- Recruited and developed top-performing associates, upholding high-performance standards.- Enhanced associate performance through continuous coaching, developmental opportunities, and performance improvement plans. Show less

Delivered exceptional guest experiences by managing special events and catering services, fostering relationships, and ensuring high standards of visual presentation.Developed and implemented a results-oriented selling strategy, which enhanced profitability and customer satisfaction by streamlining communication, reducing complaints, and promoting premium products.Utilized diplomacy and tact to maintain high customer satisfaction, build rapport with clients, including C-level… Show more Delivered exceptional guest experiences by managing special events and catering services, fostering relationships, and ensuring high standards of visual presentation.Developed and implemented a results-oriented selling strategy, which enhanced profitability and customer satisfaction by streamlining communication, reducing complaints, and promoting premium products.Utilized diplomacy and tact to maintain high customer satisfaction, build rapport with clients, including C-level executives and upper management, and secure repeat and referral business. Show less

Enhanced sales and marketing skills through scripting, developing marketing materials, and assisting with event planning for KESN - ESPN Dallas 103.3 FM.Supported the sales team by participating in calls and attending weekly sales meetings to analyze market direction and revenue accountability.Contributed to the introduction of innovative marketing techniques, including the Hip Cricket texting system.

Received the "Spirit to Serve" Award for outstanding commitment to quality service and customer satisfaction.Utilized diplomacy and tact to ensure customer satisfaction through advanced service techniques, fostering innovation, creativity, and repeat/referral business.Monitored service quality and resolved customer issues with a focus on single-contact resolution, ensuring a uniquely exceptional experience for each guest.