I work with small to mid-sized business owners and help them manage employee related operating costs. Focusing on aiding them simplify and alleviate costs on payroll services, health care costs, workers compensation, 401(k) costs, as well as providing HR support. Using a consultative selling approach, I am able to identify areas that can use improvement and allow owners to take their time back and focus on the reason they opened their doors to begin with. - Follow sales process from prospecting and lead generation, cold calling, meeting with prospects, to proposal, contract signing, and implementation- Collect all quoting documentation and data required for sales process and underwriting- Gained a high level of working knowledge pertaining to workers' compensation, unemployment, HR compliance, health insurance, and payroll - Actively manage portfolio of existing clients- Act as liaison between account managers, implementation specialists, benefits specialist representatives and client- Embrace and support use of Salesforce by logging contacts, opportunities, and activities.- Act as GMS representative during university job fairs, speed selling, and recruiting events- Constantly working to improve rapport and customer service skills in a highly customer service based role

- Proactively engage with customers, public adjusters, and contractors to gather information upon claim submittal, ensuring Quality First Contact and Request For Information phone calls are expertly handled- Built an in-depth knowledge of Xactimate and XactContents to create accurate claim estimates, comprehensive summary of loss reports, and detailed floor plans for to be used for claim estimates- Maintain adherence to privacy guidelines while accurately and efficiently entering sensitive customer information into the claim processing system, and provide timely updates on the status of the claim- Proficient ability to read and interpret customer insurance policies to determine if coverage applies

Lead based, direct marketing and sales company, handling B2B and B2C for Verizon's internet services. - Spearheaded two business trips, leading high-performing teams of four to exceed sales goals by 30%- Drove impressive revenue growth for Verizon's 5G Internet and FiOS services, generating a remarkable $2.2 million in sales- Developed and executed comprehensive training programs, conducted interviews, and led daily meetings for groups of 15-25 new hires with professionalism and expertise- Performed accurate and efficient data entry of customer information and scheduled for professional installation of equipment and service set-up at customer address- Established Key Performance Indicators to determine promotion eligibility within our organization

- Prepare new and used cars for delivery in a precise and timely manner when purchased - Create work schedule for multiple employees for a 40+ hour work-week - Organize car lot to optimize sales of high demand vehicles up to $90,000 - Travel between states to fulfill vehicle trade requests for our dealership and return with car in perfect working and cosmetic condition

As one of seven student employees with the title of "Work Team Chair," which is the highest level of employment in the Competitive Sports Department one can be without being a graduate assistant or higher, this role required me to:- Lead coordination efforts with university offices to fulfill event rental requests for field and court space- Evaluate, train, and develop top-performing sports officials and trained new hires for various roles within Ohio University's Competitive Sports Department - Diligently oversee a team of over 20 Intramural Sport student employees on a nightly basis to ensure a safe and inclusive environment for fair and equal play- Meticulously prepare and maintain field and court space on a daily basis, ensuring peak performance, optimal conditions, and maintaining safety measures for all nightly contests

During the summer of 2019 I was fortunate enough to be a part of the Ohio University Global Consulting Program. During my time in this program I was able to travel to Bayreuth, Germany and form teams with students from the University of Bayreuth and Nipissing University from North Bay, Ontario, Canada. Whilst in our teams, we were tasked the challenge of creating a new marketing plan for the Adidas Swimwear line. During this time I gained extensive and unique international consulting experience:- Fostered teamwork with international students, many of whom spoke a foreign language- Identified the most effective approach for launching a new sales and marketing strategy focused on a targeted demographic- Presented our findings to a live panel of Adidas representatives and university professors

- Officiate fairly and accurately in high stress competitive atmosphere. - Work with additional officials as a team to provide the teams with our best work as possible.

- Manage up to 12 student staff members and give them constructive feedback- Oversee Intramural sports activity by providing a safe environment byresponding to emergency situations and enacting EAP protocols - Train, evaluate, and develop sports officials in various sports

As an assistant manager for the first fully-concierge football pre-game tailgating service in the History of Ohio State Athletics, I aided in managing the set up for game day events for upwards of 300 guests on a weekly basis. This included crowd control tensa-barriers, coordinating catering partners, setting up tents, TV’s, satellites, generators, and seating. Also keeping in collaboration with Ohio State University events office and external vendors to facilitate event set up.- Led the operation of the first fully-concierge football pre-game tailgating service in the history of Ohio State Athletics, managing a team of over 20 employees on game days and generating $173,000 in sales- Fostered strong relationships with fans, sponsors, season ticket holders, and corporate donors by providing unparalleled customer service throughout the entire sales and fulfillment process- Planned and executed a record setting Buckeye Park Tailgate Club Event, overseeing 35 tents during the Ohio State vs. Michigan game and generating a record-setting $42,311 in revenue

Ticket sales Program salesWill call windowPresident's box ticket scanning Other various game day operations.

Cashier in market and at the Ohio Cafe coffee shop.

- Seamlessly managed all transactions using QuickBooks point of sale cash register system, ensuring that every customer enjoyed a streamlined and hassle-free shopping experience- Utilized the cutting-edge Foresight Sports GC2 golf simulator to fit customers to the exact clubs they needed to take their game to the next level- Provided guidance on selecting the perfect new or used clubs to compliment playing style and performed minor club repairs such as regripping, bending, and loft and lie adjustments

- Performed direct marketing, business to business to evaluate their interest and needs to create a sales presentation as to how our company could solve their problems- Prepared for delivery and execution of installation for SHARP, Panasonic, Kyocera, Ricoh and Lexmark products to customers in a respectful and efficient manner across Northeast Ohio- Created marketing campaigns for product diversification within the SHARP product line- Maintained consistent exposure to the office equipment industry for 20+ years