Lakshmikanth Balasundaram is a Founder at ContactWise. He possess expertise in ivr, contact centers, integration, solution architecture, pre sales and 37 more skills. He is proficient in English. Colleagues describe him as "It is not everyday you cross your paths with somebody that has 20+ years in a market or line of business. Add to that the fact that Lucky is a passionate and insightful technologist. I would recommend him at any place and would be more than happy to work alongside him.", "I have been working with Lucky for the last few months in Protocall One and it has been one of my best experiences. He is a person with a great potential and it is very difficult to think of anything negative from him. His technical skills as a developer and as a support engineer are brilliant. He is capable in learning anything very fast and is always willing to help you on anything if required. He never fails to deliver the best in what he does and he is always happy to teach you something new. I cannot think of any day that I worked with him in which I haven´t learnt anything. His recommendations are excellent and they always exceed expectations. As a manager he respects everyone equally and helps the colleagues to make sure they can deliver their best. He is able to create the ideal atmosphere of work. He is very professional on what he does and works extremely hard. I can give many examples of his technical and nontechnical abilities in Eircom. In one situation,  he managed to control and deal with the customer in a way I could not have imagined. The Genesys environment, which was built in HA, had to be switched over and primary servers were brought down. After doing so, the platform did not work properly and it was necessary to change the whole configuration to remove the initial HA. This was done very fast. Once the primary servers were able to perform properly, he recovered the entire solution and propose improvements  to the customer. Not only he was able to do this, but also to deal with the customer and spent time teaching the whole team while performing the activity. In other words, it was an excellent opportunity to learn from someone like him. I have only been able to work with him 6 months but it has been always great! Finally, he is a very easy going person and very patient. He is always concerned about how people are and you can call him anytime and he will listen you! I am not able to think any reason why I would not recommend him for any position. I would certainly trust him on anything inside and outside work. It has been certainly a pleasure to work with him.", and "Lucky is a great guy to work with. He is very hard working and diligent and always finds a solution to any problem which comes his way."