Lakshmikanth Balasundaram
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Lakshmikanth Balasundaram Email & Phone Number

Founder at ContactWise
Location: United Kingdom, United Kingdom, United Kingdom 14 work roles 1 school
1 work email found @contactwise.io 3 phones found area 756, 771, and 203 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email l****@contactwise.io
Direct phone (756) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
ContactWise
Role
Founder
Location
United Kingdom, United Kingdom, United Kingdom
Company size
11 employees

Who is Lakshmikanth Balasundaram? Overview

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Quick answer

Lakshmikanth Balasundaram is listed as Founder at ContactWise, a company with 11 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a work email signal at contactwise.io, phone signal with area code 756, 771, 203, and a matched LinkedIn profile for Lakshmikanth Balasundaram.

Lakshmikanth Balasundaram previously worked as Co-founder & CTO at Engagenest and Sr. Solution Architect at Flexicontact. Lakshmikanth Balasundaram holds Engineering from University Of Madras.

Company email context

Email format at ContactWise

This section adds company-level context without repeating Lakshmikanth Balasundaram's masked contact details.

{first}@contactwise.io
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AeroLeads found 1 current-domain work email signal for Lakshmikanth Balasundaram. Compare company email patterns before reaching out.

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Profile bio

About Lakshmikanth Balasundaram

Lakshmikanth Balasundaram is a Founder at ContactWise. He possess expertise in ivr, contact centers, integration, solution architecture, pre sales and 37 more skills. He is proficient in English. Colleagues describe him as "It is not everyday you cross your paths with somebody that has 20+ years in a market or line of business. Add to that the fact that Lucky is a passionate and insightful technologist. I would recommend him at any place and would be more than happy to work alongside him.", "I have been working with Lucky for the last few months in Protocall One and it has been one of my best experiences. He is a person with a great potential and it is very difficult to think of anything negative from him. His technical skills as a developer and as a support engineer are brilliant. He is capable in learning anything very fast and is always willing to help you on anything if required. He never fails to deliver the best in what he does and he is always happy to teach you something new. I cannot think of any day that I worked with him in which I haven´t learnt anything. His recommendations are excellent and they always exceed expectations. As a manager he respects everyone equally and helps the colleagues to make sure they can deliver their best. He is able to create the ideal atmosphere of work. He is very professional on what he does and works extremely hard. I can give many examples of his technical and nontechnical abilities in Eircom. In one situation,  he managed to control and deal with the customer in a way I could not have imagined. The Genesys environment, which was built in HA, had to be switched over and primary servers were brought down. After doing so, the platform did not work properly and it was necessary to change the whole configuration to remove the initial HA. This was done very fast. Once the primary servers were able to perform properly, he recovered the entire solution and propose improvements  to the customer. Not only he was able to do this, but also to deal with the customer and spent time teaching the whole team while performing the activity. In other words, it was an excellent opportunity to learn from someone like him. I have only been able to work with him 6 months but it has been always great! Finally, he is a very easy going person and very patient. He is always concerned about how people are and you can call him anytime and he will listen you! I am not able to think any reason why I would not recommend him for any position. I would certainly trust him on anything inside and outside work. It has been certainly a pleasure to work with him.", and "Lucky is a great guy to work with. He is very hard working and diligent and always finds a solution to any problem which comes his way."

Listed skills include Ivr, Contact Centers, Integration, Solution Architecture, and 38 others.

Current workplace

Lakshmikanth Balasundaram's current company

Company context helps verify the profile and gives searchers a useful next step.

ContactWise
Contactwise
Founder
Chennai, TN, IN
Website
contactwise.io
Employees
11
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14 roles · 27 years

Lakshmikanth Balasundaram work experience

A career timeline built from the work history available for this profile.

Co-Founder & Cto

Current
Engagenest

Atlanta, GA, US

Assembling and leading a highly talented team to revolutionize how business connect with their customers. Key functions include Product management, Engineering Design, IT Security and Infrastructure, Automation, Data Science and Product operations. Together, we will leverage our collective expertise to drive innovation, enhance user experiences and propel.

Mar 2024 - Present

Sr. Solution Architect

Current
Flexicontact
  • Responsible to design and deliver bespoke contact center solutions
  • Designed and delivered web based real-time agent performance application. You can view demo of this application at http://agenthandler.azurewebsites.net
  • Designed and delivered wallboard application using Genesys Platform SDK
  • Designed and delivered bespoke Softphone application with Debt Manager integration using Genesys Platform SDK and C#
  • Designed and delivered bespoke Softphone application for bank with Attachmate integration
Nov 2010 - Present

Co-Founder

Current
Contactwise

Hoddesdon, Hertfordshire, GB

Sep 2018 - Present

Sr.Solution Architect

Twilio

San Francisco, California, US

Enabling customers to start or expand the use of Twilio customer engagement platform.

May 2022 - Nov 2022

Lead Solutions Architect

Afiniti.Com

Hamilton, Bermuda, BM

Afiniti Enterprise Behavioral Pairing™ uses artificial intelligence to identify subtle and valuable patterns of human interaction in Contact Center (Avaya, Aspect, Cisco,Genesys & others), in order to pair individuals on the basis of behavior, leading to more successful interactions and measurable increases in enterprise profitability.Using data obtained.

Aug 2015 - Jan 2022

Solutions Architect

Rwe Npower

Swindon, Wiltshire, GB

  • Responsible to upgrade Genesys Platform, Verint recording solutions and integration with Aspect eWFM solution
  • Responsible for design, build and implementation of Contact Center products (Genesys, Verint, MI related and Workforce Management) in RWE Npower
  • Responsible to review and approve design and implementation strategies from third party vendors (Vodafone, Avaya, Aspect, Verint, IBM, Capita, Infosys, TCS and Wipro) for smooth transition of voice products (Avaya.
  • Successfully migrated Genesys Contact Center solution from Enterprise to Third party data center in early 2014
  • Manage risks and risk mitigation strategies
  • To ensure that software and system architectures are implemented, as designed
Aug 2013 - Jul 2015

Technical Service Delivery Manager

Protocall One

Burnham, Buckinghamshire, GB

* Responsible for managing key customer accounts on Genesys platform and responsible for overall support services management within the account.* Establishing solid understanding of customer environment and priorities. Host regular meetings to ensure each ticket is being worked with appropriate priority and progression to resolution* Performance and.

Oct 2012 - Aug 2013

Technical Consultant

Protocall One

Burnham, Buckinghamshire, GB

Jun 2009 - Jan 2011

Senior Consultant

Tech Mahindra

Pune, Maharashtra, IN

* Design & Develop the contact center solution for major telco companies around the globe using Genesys, Avaya, Cisco and Cosmocom* Design the support services plan for Contact Center companies

Dec 2007 - Jun 2009

Technical Services Manager

Avaya

Morristown, New Jersey, US

Feb 2005 - Nov 2007
Team & coworkers

Colleagues at ContactWise

Other employees you can reach at contactwise.io. View company contacts for 11 employees →

SS Shivansh Singh Shivansh Singh Colleague at ContactwiseNew Delhi, Delhi, India, India View → AS Aryaman Sharma Aryaman Sharma Colleague at ContactwiseNew Delhi, Delhi, India, India View → KM Kavitha Mani Kavitha Mani Colleague at ContactwiseChennai, Tamil Nadu, India, India View → PP Princy P Princy P Colleague at ContactwiseChennai, Tamil Nadu, India, India View → SB Satheeshkumar B Satheeshkumar B Colleague at ContactwiseIndia, India View → AB Aarthi Balakrishnan Aarthi Balakrishnan Colleague at ContactwiseChennai, Tamil Nadu, India, India View → PP Princy P Princy P Colleague at ContactwiseChennai, Tamil Nadu, India, India View →
1 education record

Lakshmikanth Balasundaram education

  • University Of Madras
    University Of Madras
    Engineering
FAQ

Frequently asked questions about Lakshmikanth Balasundaram

Quick answers generated from the profile data available on this page.

What company does Lakshmikanth Balasundaram work for?

Lakshmikanth Balasundaram works for ContactWise.

What is Lakshmikanth Balasundaram's role at ContactWise?

Lakshmikanth Balasundaram is listed as Founder at ContactWise.

What is Lakshmikanth Balasundaram's email address?

AeroLeads has found 1 work email signal at @contactwise.io for Lakshmikanth Balasundaram at ContactWise.

What is Lakshmikanth Balasundaram's phone number?

AeroLeads has found 3 phone signal(s) with area code 756, 771, 203 for Lakshmikanth Balasundaram at ContactWise.

Where is Lakshmikanth Balasundaram based?

Lakshmikanth Balasundaram is based in United Kingdom, United Kingdom, United Kingdom while working with ContactWise.

What companies has Lakshmikanth Balasundaram worked for?

Lakshmikanth Balasundaram has worked for Contactwise, Engagenest, Flexicontact, Spg Transformation, and Twilio.

Who are Lakshmikanth Balasundaram's colleagues at ContactWise?

Lakshmikanth Balasundaram's colleagues at ContactWise include Shivansh Singh, Aryaman Sharma, Kavitha Mani, Princy P, and Satheeshkumar B.

How can I contact Lakshmikanth Balasundaram?

You can use AeroLeads to view verified contact signals for Lakshmikanth Balasundaram at ContactWise, including work email, phone, and LinkedIn data when available.

What schools did Lakshmikanth Balasundaram attend?

Lakshmikanth Balasundaram holds Engineering from University Of Madras.

What skills is Lakshmikanth Balasundaram known for?

Lakshmikanth Balasundaram is listed with skills including Ivr, Contact Centers, Integration, Solution Architecture, Pre Sales, Avaya, Unified Communications, and Cti.

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