Blanca Bastos Email and Phone Number
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After 20 years of experience working on various business and technology projects in different government and private organisations, both medium and large, and across a wide range of industries, Blanca Bastos, the founder of bstructural, realised that although many factors might seem to contribute to a project's failure or lack of expected success, these are merely consequences of a structural fault: the disconnection between the three most important elements of any organisation: people, processes, and systems. Of these three elements, processes are arguably the most intangible, as they often exist only in the minds of the experts within the organisation. Keeping your business processes in the shadows and hidden makes their management, and thus the optimal management of the organisation, impossible. After detecting this common factor in the failure of many projects, and not only in projects but also in many problems affecting organisations and having understood what it is and how to solve it, Blanca came to the conclusion that organisations need to go beyond trying to resolve problems; it is essential to dissolve them. To help companies achieve this, she founded bstructural.bstructural was born out of the urgent need to make the invisible visible and thus help companies interested in continuous improvement, growth, and expansion to structure their people, processes, and systems.At bstructural, we offer a comprehensive suite of services including, but not limited to, consulting, coaching, and training in areas such as business process management, process automation, improvement, optimisation, control and monitoring of processes, and change management. Additionally, thanks to our strategic alliance with BOC Group, we guide our clients step-by-step in the implementation and optimal use of ADONIS.Our name is a constant reminder and an invitation to be structural because we understand that the solution to a problem is structural, or it is not a solutionVision for the future: “My commitment to evolving BPM practices is rooted in a vision of driving transformative change. I aim to instill a deep understanding of how strategic alignment, process governance, and sustainable performance coalesce to create a thriving organisational ecosystem. As a coach and trainer, I am dedicated to ensuring that the next generation of professionals is well-equipped to navigate the intricate landscape of BPM with unparalleled expertise”
Bstructural
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Founder And Managing DirectorBstructural May 2022 - Present -
Portfolio Process LeadChartered Accountants Australia And New Zealand Nov 2021 - Jun 2023Sydney, New South Wales, AustraliaResponsible for * the delivery of portfolio business process strategy* establishing BPM best practice* maintaining process owner engagement -
Project Lead/Senior Business AnalystChartered Accountants Australia And New Zealand Nov 2021 - Nov 2022Sydney, New South Wales, AustraliaResponsible for* the delivery of a project that includes digitising several pdf forms into a smart form on Boomi Flow and integrating the data from the forms to Salesforce * Keeping all parties on track, syncronised, and informed * Designing end to end functional solution -
Senior Business AnalystAustralian Prudential Regulation Authority Jul 2021 - Nov 2021Sydney, New South Wales, AustraliaWorking at the APRA Connect project * Managing multiple stakeholder groups with different needs* Cclient/Customer focus and partners with the business to drive business outcomes * Partnering with the business to resolve complex business problems and re-engineer business processes; often as the result or automating manual processes through the implementation of technology solutions -
Business Process SpecialistVentia Pty Ltd May 2021 - Jul 2021* Process Modelling using Holocentric* Integration and process transformation* Engaging and effectively managing SMEs and Process Owners who may not fully understand or appreciate process management* Process architecture design and definitions* Holocentric administration – Change Management and Release -
Business Process Management SpecialistWaternsw May 2020 - May 2021Sydney, New South Wales, Australia* Scope, prioritise and plan processes in defined work packages* Coordinate process content providers to deliver content* Develop processes in Holocentric Modeller* Facilitate Change Management with end users * Provide reports on process development -
Senior Business AnalystSydney Trains Oct 2018 - Dec 2019Sydney, Australia• Implemented the end to end MSA (Master Service Agreement) Operating Model in Holocentric providing an accurate vision of the business operation eliminating penalties for late payments to MSA suppliers, in 100%.• Performed process analysis and implemented process improvements resulting in 50% of cycle time reduction of the Strategic Sourcing end to end process, resulting in 20% increase of customer satisfaction.• Designed an end to end data solution as the single source of truth for Major Works (portfolio of $80 million) to capture their MSA operating information. • Planned, generated and delivered training to the Holocentric end users, resulting in the standardisation of a well-executed operational excellence strategy and a 20% increase of employee productivity -
Senior Business AnalystMacquarie University Feb 2018 - Aug 2018Sydney, AustraliaWorked in a strong Agile environment at the CloudMQ program, which consists of delivering a Cloud As-A-Service capability to the university • Analysed the feasibility of workloads to be migrated, decommissioned or stay on-premises, resulting in 50% increase of the migration process speed.• Generated service delivery management documentation (ITIL based) including Incident, Problem and Change Management processes, Request Management processes, Capacity Management Plan, among others, to incorporate the interactions with different vendors of the CloudMQ. -
Business Process SpecialistVentia Pty Ltd Jun 2016 - Sep 2017Sydney, Australia(06/2016 - 09/2016) & (03/2017 – 09/2017) Analysed, assessed and documented the current state of business processes, resulting in 100% compliance of all the criteria of the Ventia integrated management system and SHEQ information management systems business processes of an OFSC (Office of the Federal Safety Commissioner) audit, by • working with SMEs, documenting models of the processes and • facilitating stakeholder groups to consensus regarding improved business processes -
Business Analyst / Technical Business AnalystTransport Sydney Trains Mar 2014 - Jun 2016Sydney, Australia• Worked in various projects across different areas within the Maintenance Divisions that required process improvement, process modelling, process analysis and data analysis, generating results such, customer satisfaction (30%), work effort reduction (30%), cycle time reduction (30%). • Supported change management activities such as training, communications and change impact analysis -
Business/Data AnalystAcxiom Jul 2012 - Jan 2014Sydney, AustraliaDelivered a new process to manage suppression data, reducing the manual work in 30% and 15% cost reduction of data acquisition, by - designing new SQL scripts to query the entire database to find different patterns that were not analysed before and- designing and implementing reports and dashboards (using Tableau) to generate business insights for the Procurement Manager to make most effective data acquisition decisions Implemented new analysis processes of the Return of Investment (ROI) of different data sources, resulting in 30% cost reduction of data acquisition, by- designing and overseeing implementation of tools that automate data quality analysis techniques, and promote their use within the organisation through education and training,- designing, overseeing and documenting analysis to establish the feasibility, estimated benefits and costs of proposed data acquisition sources and data development opportunities, and - looking for methods to automate and electronically capture existing manual and legacy techniques to improve efficiency and performance and reduce cost. -
Data/Pricing Configuration AnalystVodafone Australia Aug 2010 - Feb 2012Sydney, AustraliaDesigned standard process to create configuration rules in order to avoid conflicts between new and existing propositions. Organised and recreated configuration rules (in Siebel) that belong to different propositions (new and existing ones), based on the new standard process to create configuration rules, reducing errors in 70%, by- developing SQL queries to analyse the existing propositions and to configure the new ones without affecting the existing ones,- gathering requirements and preparing configuration documents to creating billing products such as: Recurring and Non-Recurring Products, Discounts, Price models, Rate plans, etc., using Oracle BRM and creating Propositions / Plans, using Siebel and- providing data analysis support for issues and performs correction of configuration defects.
Blanca Bastos Skills
Blanca Bastos Education Details
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Universidad Central De VenezuelaComputer Science -
The Northern Sydney Institute Of TafeTraining And Assessment
Frequently Asked Questions about Blanca Bastos
What company does Blanca Bastos work for?
Blanca Bastos works for Bstructural
What is Blanca Bastos's role at the current company?
Blanca Bastos's current role is Business and Digital Transformation | Business Process Management (BPM) | Process Automation | Business Analysis | Business Change | Executive Coaching | Collaborator | Connector.
What is Blanca Bastos's email address?
Blanca Bastos's email address is bl****@****.gov.au
What schools did Blanca Bastos attend?
Blanca Bastos attended Universidad Central De Venezuela, The Northern Sydney Institute Of Tafe.
What are some of Blanca Bastos's interests?
Blanca Bastos has interest in Social Services, Education, Environment, Science And Technology, Human Rights, Health.
What skills is Blanca Bastos known for?
Blanca Bastos has skills like Business Intelligence, Requirements Analysis, Business Analysis, Data Analysis, Data Warehousing, Data Modeling, Online Marketing, Retail Sales, Social Media Marketing, Direct Sales, Sql, Pl/sql.
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