Blanca Baker Email & Phone Number

Shelbyville, Kentucky, United States

Cochrane, Alberta

• Created a new voice for its social media platforms (Instagram & Facebook), increasing its social following by 42%, launching prize giveaways, & scheduling posts in advance through Hootsuite• Planned & launched a new membership marketing campaign in October, increasing membership by 22% & inspiring the community with the slogan, “a community that plays together, stays together”• Designed digital content through Canva for special events, programs, & important causes• Updated the website’s user interface daily to make the online customer experience seamless• Implemented a new email newsletter through Constant Contact to better communicate with members & guests

Calgary, Canada Area

• Achieved the “Best Customer Service Award,” being the example for all Gap stores in Alberta• Trained, supervised, & led sales team of 30 people to reach hourly sales goal & engage customers• Coordinated new merchandise from shipment & stock room to sales floor• Resolved customer, employee, loss prevention, or technology issues that occurred within the day• Drove sales through visual marketing, merchandising, & sales coaching• Performed opening & closing procedures, including balancing registers, opening & closing the store, & recording End of Day Sales

Waco, Texas Area

• Maintained a consistent user interface throughout all web properties• Kept website current & updated with new products & details

Waco, Texas Area

• • Oversaw business activity & assisted the Executive Director of the company in start-up businesses–Anthem Studios, Summer Ellis Bijouterie, Praetorian Management, Stratton Development, BRÛ Artisan Coffee, & First Friday Waco• Managed residential lofts & apartments, as well as commercial properties in the downtown Waco area• Answered phone calls, emails, & correspondence as the main point of contact for the company• Supervised a team of full-time maintenance staff, part-time employees, & student interns• Regularly met with prospective tenants & clients to lease available residential & commercial spaces • Kept website current & updated with new products & details

Waco, Texas Area & Ulaanbaatar, Mongolia

• Collaborated with international team to plan three week trip in Mongolia & Lebanon• Successfully implemented $102,000USD fundraiser for both trips• Created budget, tracked expenses, & distributed per diems for the team during the trips

Waco, Texas Area

• Facilitated community development & cultivated relationships with 32 college freshmen• Oversaw & coordinated student development activities within residence hall• Assisted & mediated resident issues

Waco, Texas Area

• Developed marketing plans & marketed the business & its downtown events• Collaborated with the team to coordinate sales & events• Represented Anthem Studios at Farmer’s Market by promoting its services & selling its products

Navasota, Tx

• Trained counselors and volunteers on scheduled weekends• Registered incoming campers on their first day of camp and responded to parents’ concerns• Collaborated in a team to implement camp activities• Completed weekly evaluations for counselor staff