Blanca Marquez Email & Phone Number

Baja California Sur, Mexico

Cabo San Lucas, Baja California Sur, México

Leading HR functions in a multi‐national hospitality company. Design and implementation of executive programs. Ability to provide input to be able to move the strategy into action.Approves and provides input on hiring, termination, performance, and pay‐related decisions. Promotes and takes responsibility for teamwork and positive employee/labor relations by practicing effective conflict management to resolve issues.Ensures that staff are managed within the corporate vision, mission, values, and code of conduct.Ensure that all compensation programs are effectively administered within authorized budget and timeframes, including the annual merit pay process, bonus plans, incentive plans and evaluation processes, new hire offers, market reviews, and retention.Assigning staff goals and objectives, evaluating staff performance, and identifying potential talent.Creates a continuous improvement environment. Leads managers in driving and executing all short and long‐term strategic initiatives.Recommend innovative approaches, policies, and procedures to improve the efficiency of the HR function and services performed.Ensures a climate of positive labor relations; negotiates collective bargaining agreements; ensures adherence to terms of collective agreements.Being accountable for the timely execution of all deliverables and delivery of the results, including the areas of organizational design, development & effectiveness; process improvement; employee relations; labor relations; performance management; corrective performance actions; staffing support; compensation program administration; affirmative action; legal and company policy compliance; HR policy interpretation and administration; training & development coordination; and special projects.Determine the specific HR needs in the areas of organization design, staffing, talent and performance management objective setting, succession planning, training, and communication.

San Jose Los Cabos, Bcs

Manage Human Resources teams on three properties of the company. Comprehensive expertise in all areas of HR; employee management, talent management, training and mentoring. Responsible for all Human Resources activities, union relations, compliance, apply Mexico labor or law requirements. Hiring, Social Security, compensation, internal communications, organization development, employee relations.Implement HR policies and procedures. Ensures all HR reporting.Oversaw regional team and partnership with internal clients and built global training and development.Carryout transition of the company to Diamond Resorts.Successfully implementation of procedures, culture and human Resources structure aligned to business requirements.Effectively recruiting to cover staff positions according to budget.Implemented every new program required by Mexico federal Institutions, STPS, IMSS.Successful implementation and compliance with hygiene regulations related to Covid.Participate in union negotiations. Prepare and contribute key HR data to ensure successful outcomes within the collective bargaining agreement. Design, create, implement and manage learning programs and initiatives that upskill HR teams to support them being successful in their roles and prepared to grow further in their development.Support our ongoing transformation growth of the company.

Grand Heritage Hotel Group

Human Resources Management for the Resort, Golf Course, Marina and owners’ section.Participate on new accusation properties.Generate organizational development plan aligned with business objectives.Personalized training programs for the different business units. Lead organizational effectiveness strategies for the business including strategic planning, organization and talent planning, and team development.Design and execute core HR processes, policies, and practices, aligned regional with global philosophies.Calculate the HR operational needs and the associated budget in order to efficiently ensure the required sizing and capabilities. Facilitate budget follow up.Create an engaging and fulfilling employee experience to support business strategy.Provide advice to general and departmental managers to assess employment needs, and participate in recruiting efforts, interviewing, hiring and training qualified candidates.

Responsible for managing, assessing, and reviewing all human resources activities including compensation, work environment, associate relations, compliance, Mexico’s Federal Labor Law,Social Security matters and interpretation of site and company Human Resources policies and procedures on properties. Manage resorts and sales operations, labor law, social security, communications, work environment, policies and procedures, training programs, culture and team members’ engagement.Develop leaders and assign them to development activities that match succession planning needs.Support employees’ career journey by providing development opportunities (learning experiences, development plans, promotions, internal mobility)Improve the performance approach with a focus on simplification, business results and people development for retention.Actively involved in all new openings to ensure employees are trained for a successful opening.Coordinate with the leaders the management of the recruitment and selection process to attract talent based on the competency model.

Manage all Human Recourses areas, integration experience, administrative activities, labor relations, talent acquisition and development programs, training and internal communications.Support global communication initiatives for HR programs, such as talent management, benefits, learning and development.Establish a talent development program, according to the group's plans and programs.Design, create and manage training and onboarding programs, policies and procedures.Standardize Human Resources activities, procedures, and programs at the three properties.Establish effective internal communication, recruitment, recognition, and talent management programs so that the entire company in any of the resorts will operate with the same quality and under the supervision of a structure that is homologous to all.Provide consultation and mentoring to business managers in their management of performance and or employee relations issues, including disciplinary.

Lead all HR activities for the team. Manage employee performance metrics, evaluates productivity, and help workers create long-term career plans within an organization.Design innovative and engaging learning experiences and talent processes that support business goals and employees’ careers.Drive the best possible employee experience and journey, from onboarding to offboarding.Create internal promotion policies that support the defined Succession Plans and Career Paths to ensure talent retention.Generate Human Resources indicators to make strategic decisions (turnover, leaving reasons and surveys, among others).Equip managers with the tools and training to optimize their performance managing their teams.

Manage training programs, talent development, career and succession plans. Update description job positions, internal communications and recognition programs.Bring innovation and creativity into talent approach and continuously improve talent programs.Help to articulate service standards to improve service delivery and the guest experience.Plan, create, develop, implement, coordinate, evaluate and measure the organizational training and development programs that empower and retain talent, ensuring compliance with corporate training procedures.Measurement and tracking of the company's coaching and training programs.Produce quarterly and annual updates on talent pipelines, composition, progress updates and key performance indicators.Manage Human Resources events to celebrate commemorative events and seniority recognitions.

Coaching, Graduated, International Ontologic Coaching Association.

Master Of Business Administration - Mba, Business Administration And Management, General, Graduated

Lcc, Organizational Development & Communications, Graduated