I am a professional with more than 20 years of wide-ranging experience within marketing, CSR, communications, public relations and customer service. Ensure smooth business operations from conceptualizing phase to completion, including system design, incorporation of customer needs, and technical support. Experienced in creating departments and building new teams. Track record in strategic marketing, special events, CSR, call center, market research and analysis. Skilled to improve productivity and efficiency. Firm believer in the creation of partnerships, alliances and the empowerment of women.