Keith Blanchard Email & Phone Number

Inputs First Notice of Loss (FNOL) claims and assignments following established client and department intake scripts and instructions. Processes escalated calls in accordance with client/department procedures. ● Receives and processes new assignments according to client/department instructions.● Conducts emergency call outs to contractors via three way calls with Homeowners● Processes emergency event calls following client/department procedures. ● Achieves and maintains proficiency with all client/department instructions and updates.● Ensures all system application log in ID’s and passwords are functional. ● Attains required call statistic performance according to center standards.

College Park, Ga

Selected to manage the receipt of local vendor products for new store opening● Responsible for the electronic recording of products received in store and the identification of discrepancies for correct input into database for sale.● Managed over 3000 vendor invoices for products valued at $250K to ensure accurate input in database for inventory accountability.● Managed store reclamation program to ensure damaged/out of date products were packaged and shipped out of store providing $100K in store credits.

Langley Afb, Hampton, Virginia

Selected to manage unit of 120 personnel, implement, and monitor unit performance evaluations to meet established deadlines. Manage awards and decorations programs, assist new arrivals with placement and transition assistance.● Monitored supervisor’s progress on performance evaluation submissions. Monthly on-time report submissions increase by 40%.● Honed written skills in professional writings and trained 60 supervisor’s proper Air Force written dialogue.● Created personnel evaluation database for task completion tracking.

Langley Afb, Hampton, Virginia

Supervised eight personnel who controlled the Air Force’s largest regionalized supply computer operation. Provided outstanding customer support for 134 units which employed over 20,000 personnel requiring 24 hour computer access for global procurement and analysis. Sustained correct and timely delivery of supplies to maintain the Air Force’s Global War on Terrorism Operations. Ensured system integrity. ● Validated 500 enterprise solution supply user-ids monthly ensuring access to Air Force logistics computer network was authenticated and authorized. ● Wrote a comprehensive training plan and instructed 126 personnel on core competencies related to supply chain operation.● Executed asset procurement follow-ups for seven host accounts with inventory totaling $5M. Ensured zero delays in asset ordering through enterprise solution system.● Directed eight forced record alterations which corrected database system errors and averted potential system crashes.

Osan, Gyeonggi-Do, Korea

Led team of 11 personnel to develop an inventory schedule for stock rooms. Conducted inventories, researched out of balances, and validated available assets which ensured parts were available for aircraft missions on the Korean Peninsula. Efforts saved Air Force $200,000 in asset loss prevention.● Engineered discrepancy tracking program facilitating the discovery of inadequate warehousing trends which led to procedure changes and improved accountability by 30%.● Conducted inventory of communications security assets worth $9M ensuring 100% accountability.● Performed over 400 system overrides to correct on hand balances totaling $500K which restored database integrity.

Aviano Air Base, Italy

Managed maintenance asset repair program. Coordinated pickup, repair, shipment, and reissue of aircraft assets to maintain mission capable aircraft in the European theater of operations.● Monitored daily reports, analyzed data, and reclaimed assets for shipment to repair facilities saving $1M in delinquent costs.● Built reclamation Access database which tracked 95 base repairable assets allowing for $342K in savings to installation.● Validated inventory of 17 organization’s assets valued at $4.5M. Efforts ensured 650 assets were available for issue and maintained at 99% inventory accuracy rate.

Aviano Air Base, Italy

Supervised 24 personnel devoted to maintaining storage and issue of military assets totaling $74M. Performed inspections, prepared Asset Listings for all using units, compiled and presented quarterly reports to base senior leadership. Conducted inventories for 13 stockrooms valued at $246M and maintained a 98% inventory accuracy rate.● Instituted long term solutions to correct discrepancies in the storage and inventory programs which ensured vital asset were available for mission critical needs.● Conducted training for 65 personnel in survival in nuclear, biological/chemical environment. Personnel ready to meet any threat to government assets.● Inherited neglected accountability report. Devoted off duty time to correct discrepancies in two days.

Bachelor Of Science (Bs), Computer Information Systems

Associate Of Arts (A.A.), Business Administration And Management, General

Education record