Head developer for websites and web applications, built on PHP and MySQL using frameworks like WordPress and Bootstrap. Heavily focused on responsive design with HTML5, JavaScript and CSS 3 to enable customer interactions on every available platform. Also, responsible for the development of iOS applications using Swift 4, keeping the software native to Apple environment. UI design done on Adobe Creative Suite like Photoshop and Illustrator.

IT Service Delivery Manager for hosting technologies such as Database, Backup and Recovery, Middleware and Unix, in charge of a team with over 40 engineers from entry to specialist level who handle customers from America and EMEA, and responsible of their motivation and career development.Accountable for every technical escalation, department results based on our technical and financial KPIs, service improvement and automation efforts, staff planning, service quality assurance and internal deployment of ITIL processes.

Senior Middleware support agent for General Motors and Canadian Imperial Bank of Commerce on mainstream application server technologies like Weblogic, IIS and Apache. Responsible for critical and high availability environments, technical training for new agents, schedule and vacation coordination, and customer meetings for results and improvement areas.