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@comcast.net
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7 phones found area 770, 404, and 706
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LinkedIn matched
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Blanton Watson is listed as Retired - Cash Management Professional at Retired, based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a work email signal at comcast.net, phone signal with area code 770, 404, 706, and a matched LinkedIn profile for Blanton Watson.
Blanton Watson previously worked as Client Services Director at Retired and Advisory Client Services at Fiserv. Blanton Watson studied at Control Data Institute.
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AeroLeads found 3 current-domain work email signals for Blanton Watson. Compare company email patterns before reaching out.
I am a retired dynamic software professional in the financial services industry with significant experience in cash management and online banking. I began as a programmer in multiple industries and progressed to implementations, training, and ultimately executive-level customer-facing roles. I specialize in building and managing infrastructures to provide exceptional Client Support and Relationships. My experience with operations support in SaaS and SDLC has improved relationships with internal and external customers, vendors, and staff. I analyze business information and processes to increase efficiency, improve customer satisfaction, and provide metrics to effectively measure performance. Key accomplishments include:• Designed and developed a staff development and customer training program that contributed to future business growth.• Designed and implemented a white-labeled support model providing L1 technical support for over 25,000 customers of 4 major financial institutions generating $1+ million annual revenue for multiple years.• Implemented a support model which increased customer satisfaction from 4.6 to 8.7.• Increased uptime to 99.98% on critical customer-facing applications by improving processes to meet Service Levels (SLA) and reduced failure trends.• Improved performance of the technical support by conducting a gap analysis, implementing performance standards, and providing training and mentoring.• Consistent track record serving as a Change Agent to improve processes in service delivery and leading departmental transformations. • Developed and launched a company’s first, formal SLA program. • Accomplished public speaker with excellent presentation and communication skills.Specialties: •
Listed skills include Banking, Crm, Management, Cash Management, and 45 others.
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United States
I’ve enjoyed a long working career in computer technology from computer programming to managing executive-level client relationships in multiple industries. I was blessed to be able to retire just before my 64th birthday! I am, however, open to consultative opportunities in client services, online payments and cash management.
Atlanta, Georgia, United States
Cash Management Client Services - senior advisory role in the Commercial Center Client Services Team
Created and transitioned to centralized team-based client support as part of the dramatic growth in business for OBS (Online Banking Solutions). Facilitated incorporation into Fiserv after acquisition of OBS.
Peachtree Corners, GA
Manage 24x7 Customer Service team for global Financial Institution Customers using Fundtech's Cash Management products and services. Facilitated rollout of new web-based Customer Service portal powered by Salesforce.com for customers and internal users.
Pre-sales and post-sales relationship manager supporting and developing strategic business plans to grow business and increase stability. Company provides products, services, and consulting for Business Continuity, Disaster Recovery, Data Security, High Availability, and Enterprise-wide PC management strategies utilizing virtualization technologies.
Multiple roles in a small emerging company serving the Cosmetics and Salon industry including Trainer, Product Management, Computer Programming (COBOL). Customer Support management, Sales Support, Office Management, Procurement, and Company Mid-Level Management
First hired employee of privately held consulting firm serving customers using the HP3000 platform for business operations and management. Client focus was manufacturing, quality assurance, and financial. Performed Systems Analysis, design, functional specifications as well as programming the applications in COBOL for major projects: Departmental Budgeting.
COBOL programming and maintenance on a table-driven application development system on the following platforms: Burroughs "Medium Systems" B4700/4800, Wang VS, Perkin Elmer, Honeywell DPS6, IBM DOS (mainframe). Self-taught use of all operating systems, compilers, etc.
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Blanton Watson works for Retired.
Blanton Watson is listed as Retired - Cash Management Professional at Retired.
AeroLeads has found 3 work email signals at @comcast.net for Blanton Watson at Retired.
AeroLeads has found 7 phone signal(s) with area code 770, 404, 706 for Blanton Watson at Retired.
Blanton Watson is based in Atlanta Metropolitan Area, United States, United States while working with Retired.
Blanton Watson has worked for Retired, Fiserv, Finastra, Business Continued Llc, and S1 Corporation.
You can use AeroLeads to view verified contact signals for Blanton Watson at Retired, including work email, phone, and LinkedIn data when available.
Blanton Watson studied at Control Data Institute.
Blanton Watson is listed with skills including Banking, Crm, Management, Cash Management, Strategy, Change Management, Sdlc, and Quality Assurance.
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