• Specialized in the use of Qualtrics Employee Experience Management Platform, successfully managing projects encompassing employee engagement, pulse surveys, lifecycle, and 360 reviews.• Led multiple end-to-end implementation projects, consistently ensuring client satisfaction, adherence to deadlines, risk mitigation, and efficient issue resolution.• Collaborated with diverse global clients to capture needs, accurately design, and document both functional and technical requirements.• Utilized a consultative approach to devise innovative solutions tailored to complex client challenges, effectively working independently and within a team environment.• Articulated comprehensive solutions to clients, focus on clear communication, and facilitated client enablement on the Qualtrics Experience Management (XM) Platform.• Partnered with Product Management and Engineering teams to drive enhancements of solutions, contributing to the innovation of products and services.• Supported Qualtrics Partner Network, providing expert advice on technical matters and aligning with industry best practices.• Enhanced the collective expertise of the team by mentoring junior colleagues, sharing insights, establishing best practices, and developing educational resources.

• Managed talent-related projects with an analytical, methodological, and technical focus across the Central Europe region, encompassing 18 countries.• Primarily focused on the methodological design, technological design, and defining technical requirements, in addition to implementing processes and managing change for new people analytics tools, dashboards, performance management systems, and employee experience surveys, including the development of reporting tools (IBM Cognos, QlikSense).• Led international project teams and working groups beyond the Central Europe (CE) region with a focus on people analytics, reporting, and performance management.• Supported relevant regional talent processes implemented across the Central Europe region.• Collaborated closely with Talent Leaders and talent teams in each country, as well as with regional technology and communication teams.Projects Led: New Performance Management (process re-design, change management, technology implementation)Internal People Survey (reporting design, end-to-end implementation)360 Feedback (design)On-boarding Survey (design, development, implementation)Human Capital Dashboard (design)

• First point of HR contact for Partners and staff in Audit department;• Supporting Partners in the area of people management in order to achieve the strategic business goals of the Audit department;• Communication with leadership to identify hiring needs, coordination of the recruiting, hiring process and employer branding activities;• Planning and coordination of learning & development activities;• Set-up and management of local performance management activities covering mid-year and year-end reviews (data analytics, collaboration meetings, evaluation panels);• Compensation and benefits set-up based on performance evaluation results;• Managing of employee lifecycle;• Involvement in creation and implementation of HR policies;• Ensuring that implemented HR procedures comply with the set standards and that HR policies are duly followed;• Preparation of analysis regarding HR activities for management meetings. Projects Led: Local People (Engagement) Survey, Salary Survey, HR Internal Audit, Upwards Feedback Implementation, Video Advertisement.

• Recruitment and coordination of hiring and on-boarding process;• Management of internal and external employer branding activities;• Organisation of learning and development activities;• Preparation of contracts, amendments, certificates and other employment related documents;• Recording of employees’ details in HRIS;• Reports generation.

• Compilation and coordination of advertisements of job vacancies;• Selection of incoming applications and resumes of internal and external candidates;• Evaluation of candidates through phone interviews and participating on personal interviews;• Coordination of the selection process, organizing personal interviews and providingsupport for the hiring managers throughout the process;• Recording employees’ details in HR information system;• Creating confirmations and contracts;• Generating monthly reports;• Assisting in organizing corporate events for employees;• Assisting in other administrative tasks.