Blayne Koppens Email & Phone Number

Metairie, LA

Provide support to loan officer and underwriter by gathering data and evaluating financialdocumentsDevelop and maintain communication between loan officer, clients, agents, and outsidevendors to assist timely processing and closing of loan fileManage mortgage loan officer pipeline schedules and deadline times on all loans

Metairie, LA

Worked closely with processors, closers and underwriters to facilitate loan processes.Coordinated correspondence related to lending processes and functions using definedworkflow models.

Metairie, LA

Leveraged policy knowledge to help customers improve coverage and save costs with optimal insurance plans.Completed day-to-day transactions such as endorsements, certificates and cancellations toserve clients' needs.Reviewed quality standards and performance regularly to keep sales strategies aligned withsuccessful approaches.

Managed and trained eight or more team members on service, safety, and restaurant protocolsto exceed both customer and company standardsDirected workflow of teams during 100+ people events to ensure client satisfactionDeveloped customer rapport through the use of exceptional communication skills

Achieved goals set by company managers while providing extraordinary customer servicePromoted revenue growth by maintaining customer relationships and precisely describingmenu items, specials, and drink pairings to guarantee guest satisfactionAble to multi-task while consistently performing at a high level.