Blaze Walker Email & Phone Number

Charlotte, Nc, Us

San Francisco, California, Us

San Francisco, California, Us

- Appointed to lead Wells Fargo’s top enterprise-wide initiative, the RCSA program, a critical element in meeting regulatory obligations and strengthening the organization’s risk management framework across Consumer and Small Business Banking (CSBB) and other lines of business. Provided executive leadership in aligning risk and compliance efforts with broader enterprise goals and regulatory expectations. - Led multi-functional workshops with up to 75 stakeholders, including representatives from control programs teams, BACO, ORBO, BCM, service modelers, LOB executives, and enterprise-wide partners, ensuring cross-functional alignment on the RCSA process and delivering 100% on-time completion of key deliverables. - Cultivated and managed strong relationships across first and second lines, audit partners, and executive leadership, fostering seamless communication and alignment on strategic risk management priorities. - Leveraged deep expertise in Wells Fargo’s Risk Management Framework and controls to enhance organizational resilience and mitigate risks, supporting the company’s long-term business objectives.

San Francisco, California, Us

- Consults on strategic transformation efforts to drive growth and improve customer and banker experiences for the small business segment.- Leads the strategic technology roadmap for Small Business customer relationship management (CRM) platforms, promoting enhanced customer interactions and strengthened relationships.- Manages Small Business reporting and analytics relationships with cross-enterprise internal teams.

San Francisco, California, Us

- Strategized and executed an effective approach for communicating with customers impacted by fraud.- Elevated decision-making capabilities through the creation of advanced reporting and analytical solutions utilizing a suite of cutting-edge technologies, including SAS, Oracle, Teradata, UNIX, Cron, and Tableau.- Adopted an agile mindset, leveraging JIRA and other collaboration tools to drive rapid project delivery and informed decision-making.- Managed the development and implementation of multiple, high-impact technology projects, including the establishment of a new SAS data infrastructure and the seamless transition of large data repositories from SAS to Teradata.

San Francisco, California, Us

- Provided dedicated support as a Senior Small Business Relationship Manager to clients in the Northern New Jersey region, with annual revenue ranging from 2 million to 20 million.- Delivered comprehensive treasury management and lending solutions tailored to meet the unique needs of small businesses.- Built strong, long-lasting relationships with clients, proactively identifying and addressing their financial needs and challenges.- Contributed to the growth and success of small businesses in the region through the delivery of expert advice and effective financial solutions.- Demonstrated a deep understanding of the local business landscape and market trends, regularly updating clients on new products, services and industry developments.

San Francisco, California, Us

- Led as a liaison between Wells Fargo Retail Banking and Business Banking, fostering successful partnerships with 77 branches and over 300 branch bankers in the Gateway Region of Northern New Jersey.- Evaluated the needs of both new and existing business customers, ensuring appropriate segmentation within Wells Fargo Business Banking (Regional Business Relationship Management, Business Banking Group, Middle Market/Wholesale Banking).- Provided ongoing training and development to branch banking team members through facilitated weekly training calls, focusing on business banking skills.- Mentored and coached specialty bankers (Premier/Affluent Bankers and Business Specialists) through 1-on-1 sessions, imparting essential business banking and partnership skills.- Managed a large referral pipeline for business banking, ensuring efficient handling and providing support to partners as needed.

San Francisco, California, Us

- Advised small businesses on utilizing Wells Fargo Business products and services to reach their full potential, including Business Loans and Lines of Credit, Business Checking and Savings accounts, Merchant Services, Payroll Services, Payment Processing Solutions and more.- Demonstrated expertise in filing paperwork and communicating with government entities such as Secretary of State offices and local and county governments, ensuring accurate verification of business existence.- Acted as Team Engagement Coordinator, efficiently managing team meetings and executing engagement activities to enhance team cohesion and drive success.

San Francisco, California, Us

- Led resolution of customer concerns and ensured customer satisfaction, managing team workload to drive success.- Executed high volume of transactions with accuracy, identifying customer needs and driving sales through product and service presentations.- Assessed and managed risk, combatting fraud and ensuring ethical practices.- Managed cash vault, procured business supplies, and ensured store compliance with regulatory requirements.

San Francisco, California, Us

- Executed high volume of transactions with accuracy and generated sales leads through identifying customer needs and matching financial products/services.- Provided excellent customer service, exceeding expectations and building rapport with customers.- Managed risk through effective fraud detection and ensuring compliance with regulatory requirements.

Framingham, Ma, Us

- Lead a diverse team and provided support to associates. - Coached consultative selling behaviors that resulted in our entire team delivering exceptional sales result year after year. - Presented solutions by creating an open and friendly customer centric environment that provides the customer with the "total solution."- Coached and lead our team to be committed to operational excellence in order to drive profitability. - Managed day to day operations; opening and closing the store and performing daily cash management tasks. -Living Staples Core Values: Own it, Say it like it is, Be Caring, and Keep it Simple.

Framingham, Ma, Us

Maintained Excellent Time Management Skills while keeping a calm and helpful demeanor Gained Knowledge on Xerox Copy Machines (reducing, enlarging documents, etc.)Customer Content Creation (flyers, posters, business cards, etc.)

Framingham, Ma, Us

Assisted customers using the EASY sales method, by determining their needs as a customer and tailoring a solution that best fits all of their needs.- Performed basic to advanced technical system diagnosis and upgrades on customer equipment - Maintained Excellent Customer Service- Made sales and service recommendations - Performed on-site equipment and network setup- Stayed up to date on changing product information

Us

Worked as a retail sales associate for a brief time gathering a basic knowledge of customer service and retail ethics.

Master Of Business Administration (M.B.A.), Business Strategy And Analytics

Bachelor Of Science, Management And Economics

Economics Practicum, Economics Of Poverty

Economics Practicum, Economics Of Poverty