Ben Castagnola Email & Phone Number

Mclean, Virginia, Us

Mclean, Virginia, Us

• Managing a team of account reps• Developing team members' skills and career paths• Holding weekly problem-solving meetings to address client concerns and platform questions• Maintaining and growing my own book of business

Mclean, Virginia, Us

Mclean, Virginia, Us

Mclean, Virginia, Us

• Take direction and execute pay-per-click (PPC) campaign strategies including (but not limited to) account setup, organization, and optimization.• Daily reporting and analysis of trend data from Google AdWords, Google Analytics, and Bing Ads, among other platforms.• Monitor PPC trends, best practices, and techniques.• Proactively research accounts and provide ongoing opportunities that align with client goals.

West Roxbury, Massachusetts, Us

• Assist in the development of a strategic Social Media Marketing plan with a primary focus on engagement, promotion, and analysis. • Manage client’s social media profiles and presence by developing and implementing social media strategies aimed at strengthening brand image recognition.• Develop an optimal posting schedule, considering web traffic and customer engagement metrics.• Manage day-to-day activities related to social media. This includes monitoring, tagging and analyzing social media conversations across various platforms, maintenance of social media sites and reputation management. • Create and manage Google AdWords and Google Analytics accounts for several clients.• Prepare bi-weekly metric reports to present to clients on the changes and successes of their campaigns.• Work collaboratively with graphic design and web development team to ensure we are delivering our absolute best product.

• Train new employees to perform at their utmost ability so that they may work without me or another supervisor.• Count the register at the end of each night to properly allocate money between the two store locations.• Provides exceptional customer service which ranged from planning a party to handling customer complaints. This includes assisting customers with reaching a resolution to any issue they may have in the store.• Maintain organization of all stock and inventory. This includes placing orders to ensure the store is fully stocked for the following shifts.

Waltham, Massachusetts, Us

• Worked collaboratively with the Lionbridge onDemand team • Maintained an ongoing lists of prospects, and contacts using Salesforce.com• Completed daily cold-calling and cold emailing (60 cold calls per day) • Developed skills necessary for building strong customer relationships• Enhanced organizational skills using Microsoft Excel. • Improved oral communication skills

Bachelor Of Science - Bs, Marketing

Education record