Byron C. Email & Phone Number

Cardiff, Wales, United Kingdom

Build & maintenance of SQL Server data stores and ETL/ELT processesImplementation of ETL/ELT processes in PythonDesign and implementation of reusable parameter-driven Data Factory frameworkCreation of automated CI/CD pipelines, including automated unit and integration testingCreation, maintenance, and deployment of custom Python librariesCreation and automation of data pipelines for machine learning & Data Science modelsScrum master for Data Science delivery team for approx. 1 yearParticipated in voluntary out-of-hours on call rota

Cardiff, United Kingdom

Supporting delivery of a major project to re-engineer internal applications suiteResponsible for migration of data from legacy systems to new platformsManagement & provisioning of AWS services, including EC2, RDS, and ECSWorking with a range of agile technologies including Docker, AWS, Moqui Framework, Universal Data Model (UDM), Python, Linux, shell scripting, and continuous integration/delivery platforms such as Atlassian Jira & BambooDesign of processes & standards for High Availability and failover replication instances of PostgreSQLMaintenance and development of SQL Server objects (stored procedures, tables, views, background jobs, etc) to support internal applications

Newport, United Kingdom

Development of reporting & metrics to support oversight of internal & external partnerships. Providing insight & analytics into perfomance and trends. Development and maintenance of a number of data sytems. Design and implementation of Tableau reports and dashboards to replace legacy Excel-based solutions.

Newport

Development of new and existing reports and data solutions. Heavy focus on T-SQL, Excel, Access, VBA, and SSIS. Responsible for ensuring reports are delivered accurately and on time to major stakeholders across the organisation, including senior leadership teams. Recent projects include implementation of a VB.NET HTML to PDF conversion library in an ASP.NET web-based MI solution.

Newport, United Kingdom

* Played a key role in the integration of Lloyds TSB & HBOS Insurance businesses* Supporting development, testing & implementation of a large number of software updates using specialist knowledge* User/Business Acceptance Testing of updates to SAP Claims Management & Customer Relationship Management* Creation of test cases, detailed test scripts, execution schedules and formal test execution* Up-skilling and management of ad-hoc business testing resource* Management of both testing and post-deployment defects & incidents* Participated in all phases of the software development lifecycle, including scoping and requirement gathering activities* Providing expert-level knowledge to developers in order to clarify business context and use case scenarios* Formal reporting of progress updates to Project Working Groups, including major stakeholders from all areas of the business

* Assessing & progressing home insurance claims from customers* Working to challenging telephony demand* Remaining professional and approachable while having the customer's best interests at heart

* Answering banking enquiries from Customers and dealing with complaints from customers* Offering a range of products and services tailored to individual customers * Investigating account records to locate/trace discrepancies* Listening to customer calls and examining transcripts* Correcting errors and compensating customers as required

* Responsible for repair of a wide range of IT hardware* Fault diagnosis of software, hardware and networking issues* Replacing faulty components, systems or software as necessary* Repair of peripheral equipment as well computer systems * Liaising with manufacturers & suppliers to manage RMA requests

* Responsible for repair of a wide range of IT hardware* Implemented many efficiency initiatives in order to improve productivity, workflow and resource in the workshop* Management of a secondary retail store* Fault diagnosis of software, hardware and networking issues* Providing extensive on-site support for business clients* Replacing faulty components, systems or software as necessary* Repair of peripheral equipment as well computer systems * Liaising with manufacturers & suppliers to manage RMA requests

Applied Data Science (Bsc), Data Science

Gnvq Advanced, Information Technology, Merit

Gcse'S, A To C

11x GCSEs, including Mathematics, Statistics, IT, Electronics, Science & English

Education record