Division Champion, Tid Wales Recovery Officer
CurrentNov 2012 - Present TID Recovery Officer/Divisional Champion, Marston Group Ltd.Telephony based role in a high court enforcement company, acting as first point of contact for debtors and working toward individual targets & KPIContacting individuals to discuss and set up payment arrangements, establishing residency and/or gathering intelligence to make contact with debtorsManaging a constantly fluctuating account portfolio and responding quickly and efficiently to debtors’… Show more Nov 2012 - Present TID Recovery Officer/Divisional Champion, Marston Group Ltd.Telephony based role in a high court enforcement company, acting as first point of contact for debtors and working toward individual targets & KPIContacting individuals to discuss and set up payment arrangements, establishing residency and/or gathering intelligence to make contact with debtorsManaging a constantly fluctuating account portfolio and responding quickly and efficiently to debtors’ needsMaintaining a professional and confident manner whilst dealing with difficult individualsAs Divisional Champion, creating and maintaing our region’s online presence, including reporting on news & important events for the Welsh Division. Show less