Benjamin Lee Email & Phone Number

California, United States

San Francisco, California, Us

Coalition, Inc. is a leading cybersecurity and risk management company, specializing in comprehensive cyber insurance and proactive security tools. We empower businesses to effectively manage and mitigate cyber risks by combining advanced technology with expert guidance. Our culture is driven by innovation, collaboration, and inclusivity. We foster an environment where creativity thrives, encouraging every team member to contribute ideas and challenge conventions. We are dedicated to making the digital world safer for businesses worldwide.

San Jose, California, Us

Led a team of Program Managers, Coordinators, and Recruiting Coordinators responsible for managing global programs in Talent Acquisition. We oversaw various aspects, such as Talent Attraction, Technology, and Workforce Compliance. We also contributed to the TA Leadership and People Strategy & Operations leadership teams. Our team successfully executed cross-functional projects, maintained a program roadmap, and improved our processes through tools like JIRA Service Desk and Greenhouse ATS. We enhanced the TA Self-Service Confluence site and introduced integrations with HCM, budgeting tools, and background checks. We ensured compliance with US Pay Transparency regulations, introduced Job Family structures, documented the TA process framework, launched a global background check program, and a new jobs website. These efforts significantly improved recruitment efficiency, benefiting both candidates and the overall hiring process.

San Francisco, Ca, Us

Led a team of People Operations specialists and HRBPs focused on company-wide initiatives. We prioritized consistency, building strong relationships, creating valuable content, and utilizing technology for automation, always considering future scalability. Over twelve months, we initiated various programs, many developed from scratch. These included new compensation structures, job families, career paths, LinkedIn Learning, management training, three performance review cycles, benefits enrollment, self-service resources, HRBP/ER support, shared services, ticketing systems, engagement surveys, internal mobility, employee activities, onboarding/offboarding processes, return-to-office planning, crisis management, and more.

Sunnyvale, Ca, Us

Led a team overseeing global business process improvements and candidate programs for Talent Acquisition. Collaborated with recruiters to enhance candidate experiences and created resources for hiring managers and interview teams. Conducted research, made data-driven recommendations, and managed projects including ServiceNow implementations and hiring process improvements. Oversaw high-volume transactions for Engineering hiring and candidate reimbursement, ensuring exceptional experiences. Partnered with HR Governance to educate teams on data privacy and security, ensuring compliance with GDPR and addressing concerns regularly.

Cupertino, California, Us

Developed and maintained technical programs and solutions for global recruiting teams, emphasizing a robust project management approach for our technology strategy. Collaborating closely with global business partners, our team created systems, including issue/case management software, career websites, applicant tracking systems, and various HRIS technologies supporting recruiting, onboarding, and the employee experience. I also led the adoption of recruiting tools, employing effective change management practices, which involved audience analysis, business impact studies, quality assurance, user acceptance testing, training, and reporting.

Cupertino, California, Us

As the first Recruiting Operations resource in Asia Pacific, I improved the region's recruiting experience by creating HR and recruiting programs, processes, policies, systems, and communication channels. I balanced daily operations with future strategic planning. Based in Singapore, I connected Cupertino with recruiting teams in 12 countries, offering guidance, expertise, vendor management, and project support. I designed a scalable tool used in the United States and Asia Pacific, streamlining candidate interviews, offer letter generation, and delivery. This tool enhanced the candidate experience and ensured consistency in hiring and onboarding. I collaborated with global cross-functional groups and external vendors to align business processes and support recruiting functions across teams and systems.

Cupertino, California, Us

Created and implemented a set of tools and processes to boost the efficiency of our recruiting team. This involved managing interviews, communicating with candidates, creating branded offer letters, and controlling document versions. I also oversaw changes in our hiring process, applicant tracking system, and interfaces with vendors. I provided 24/7 support to our global teams, ensuring they understood operational processes and staffing systems. I collaborated with various HR teams to maintain compliance with company standards. Additionally, I managed communications for our recruiting organization, maintaining a consistent brand image in emails, websites, presentations, and documents. I also handled project management duties for mergers and acquisitions, recruiting events, legal cases, audits, and other special projects.

Cupertino, California, Us

Successfully supported Emeryville, CA retail growth, doubling sales to $35m and increasing repairs from 5k to 11k over three years. Led a high-performing team, consistently ranking among the company's top 5 for six quarters, often reaching the #1 spot. Demonstrated expertise in driving sales across various retail environments and implemented efficient in-store systems. Managed sales leadership, operations, loss prevention, and HR functions, including recruiting, onboarding, scheduling, training, and team development. Also contributed to multiple store openings in the San Francisco Bay Area.

New York, Ny, Us

I oversaw a team of 60+ full-time, part-time, and interns for WiLD94.9 KYLD, a top radio station in a major market. My responsibilities included hiring, training, and supervising the team, as well as strategic planning and execution of marketing campaigns for clients. I provided customer service to 400+ clients, managing 1200 events yearly, both on-air and on-site. Additionally, I developed database solutions for listener information and event management.

Hayward, Ca, Us

Communications, Radio Operations

High School Diploma