Benjamin Lee Email and Phone Number
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I am a seasoned people and talent operations leader with over 20 years of experience in various industries, including entertainment, retail, technology, and FinTech. I have worked with exceptional people at some of the most admired companies in the world, such as Apple, LinkedIn, and most recently, Roku.My core competencies include designing and executing initiatives and programs, managing and supporting the talent acquisition technology stack, leading and developing high-performing teams, and solving complex problems with creativity and innovation. I have a unique background in marketing, technology, and project and program management, which allows me to deliver exceptional experiences for candidates, employees, and stakeholders. I am passionate about creating trust, consistency, and value through collaboration, communication, and change management.
Switch
View- Website:
- switch.com
- Employees:
- 983
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Director, Talent OperationsSwitchCalifornia, United States
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Director, Talent OperationsCoalition, Inc. Oct 2023 - PresentSan Francisco, California, UsCoalition, Inc. is a leading cybersecurity and risk management company, specializing in comprehensive cyber insurance and proactive security tools. We empower businesses to effectively manage and mitigate cyber risks by combining advanced technology with expert guidance. Our culture is driven by innovation, collaboration, and inclusivity. We foster an environment where creativity thrives, encouraging every team member to contribute ideas and challenge conventions. We are dedicated to making the digital world safer for businesses worldwide. -
Layoff/Position EliminatedCareer Break Apr 2023 - Oct 2023
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Director, Talent OperationsRoku Inc. Jan 2022 - Apr 2023San Jose, California, UsLed a team of Program Managers, Coordinators, and Recruiting Coordinators responsible for managing global programs in Talent Acquisition. We oversaw various aspects, such as Talent Attraction, Technology, and Workforce Compliance. We also contributed to the TA Leadership and People Strategy & Operations leadership teams. Our team successfully executed cross-functional projects, maintained a program roadmap, and improved our processes through tools like JIRA Service Desk and Greenhouse ATS. We enhanced the TA Self-Service Confluence site and introduced integrations with HCM, budgeting tools, and background checks. We ensured compliance with US Pay Transparency regulations, introduced Job Family structures, documented the TA process framework, launched a global background check program, and a new jobs website. These efforts significantly improved recruitment efficiency, benefiting both candidates and the overall hiring process. -
Health And Well-BeingCareer Break Sep 2021 - Jan 2022
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Director, People & TalentRecurly Sep 2020 - Sep 2021San Francisco, Ca, UsLed a team of People Operations specialists and HRBPs focused on company-wide initiatives. We prioritized consistency, building strong relationships, creating valuable content, and utilizing technology for automation, always considering future scalability. Over twelve months, we initiated various programs, many developed from scratch. These included new compensation structures, job families, career paths, LinkedIn Learning, management training, three performance review cycles, benefits enrollment, self-service resources, HRBP/ER support, shared services, ticketing systems, engagement surveys, internal mobility, employee activities, onboarding/offboarding processes, return-to-office planning, crisis management, and more. -
Layoff/Position EliminatedCareer Break Aug 2020 - Sep 2020
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Manager, Ta Innovation & SolutionsLinkedin Jul 2018 - Aug 2020Sunnyvale, Ca, UsLed a team overseeing global business process improvements and candidate programs for Talent Acquisition. Collaborated with recruiters to enhance candidate experiences and created resources for hiring managers and interview teams. Conducted research, made data-driven recommendations, and managed projects including ServiceNow implementations and hiring process improvements. Oversaw high-volume transactions for Engineering hiring and candidate reimbursement, ensuring exceptional experiences. Partnered with HR Governance to educate teams on data privacy and security, ensuring compliance with GDPR and addressing concerns regularly. -
Senior Program Manager, Recruiting TechnologiesApple May 2014 - Jul 2018Cupertino, California, UsDeveloped and maintained technical programs and solutions for global recruiting teams, emphasizing a robust project management approach for our technology strategy. Collaborating closely with global business partners, our team created systems, including issue/case management software, career websites, applicant tracking systems, and various HRIS technologies supporting recruiting, onboarding, and the employee experience. I also led the adoption of recruiting tools, employing effective change management practices, which involved audience analysis, business impact studies, quality assurance, user acceptance testing, training, and reporting. -
Senior Program Manager, Apac Recruiting OperationsApple Mar 2011 - May 2014Cupertino, California, UsAs the first Recruiting Operations resource in Asia Pacific, I improved the region's recruiting experience by creating HR and recruiting programs, processes, policies, systems, and communication channels. I balanced daily operations with future strategic planning. Based in Singapore, I connected Cupertino with recruiting teams in 12 countries, offering guidance, expertise, vendor management, and project support. I designed a scalable tool used in the United States and Asia Pacific, streamlining candidate interviews, offer letter generation, and delivery. This tool enhanced the candidate experience and ensured consistency in hiring and onboarding. I collaborated with global cross-functional groups and external vendors to align business processes and support recruiting functions across teams and systems.
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Program Manager, Global Recruiting OperationsApple Mar 2008 - Mar 2011Cupertino, California, UsCreated and implemented a set of tools and processes to boost the efficiency of our recruiting team. This involved managing interviews, communicating with candidates, creating branded offer letters, and controlling document versions. I also oversaw changes in our hiring process, applicant tracking system, and interfaces with vendors. I provided 24/7 support to our global teams, ensuring they understood operational processes and staffing systems. I collaborated with various HR teams to maintain compliance with company standards. Additionally, I managed communications for our recruiting organization, maintaining a consistent brand image in emails, websites, presentations, and documents. I also handled project management duties for mergers and acquisitions, recruiting events, legal cases, audits, and other special projects.
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People & Operations ManagerApple Jul 2003 - Mar 2008Cupertino, California, UsSuccessfully supported Emeryville, CA retail growth, doubling sales to $35m and increasing repairs from 5k to 11k over three years. Led a high-performing team, consistently ranking among the company's top 5 for six quarters, often reaching the #1 spot. Demonstrated expertise in driving sales across various retail environments and implemented efficient in-store systems. Managed sales leadership, operations, loss prevention, and HR functions, including recruiting, onboarding, scheduling, training, and team development. Also contributed to multiple store openings in the San Francisco Bay Area.
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Events & Promotions ManagerIheartmedia 1997 - 2003New York, Ny, UsI oversaw a team of 60+ full-time, part-time, and interns for WiLD94.9 KYLD, a top radio station in a major market. My responsibilities included hiring, training, and supervising the team, as well as strategic planning and execution of marketing campaigns for clients. I provided customer service to 400+ clients, managing 1200 events yearly, both on-air and on-site. Additionally, I developed database solutions for listener information and event management. -
Special Projects ManagerCalifornia State University - East Bay 2000 - 2002Hayward, Ca, Us
Benjamin Lee Education Details
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California State University - East BayRadio Operations -
Alameda High SchoolHigh School Diploma
Frequently Asked Questions about Benjamin Lee
What company does Benjamin Lee work for?
Benjamin Lee works for Switch
What is Benjamin Lee's role at the current company?
Benjamin Lee's current role is Director, Talent Operations.
What is Benjamin Lee's email address?
Benjamin Lee's email address is bl****@****ple.com
What is Benjamin Lee's direct phone number?
Benjamin Lee's direct phone number is +140858*****
What schools did Benjamin Lee attend?
Benjamin Lee attended California State University - East Bay, Alameda High School.
Who are Benjamin Lee's colleagues?
Benjamin Lee's colleagues are Nicolas Hernandez, Steven Cassidy, Cpa, Kevin Smothers, Kyle Velasco, Rey Morales, Chelton Sitoe, Hina Shahid.
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