Bill Lehman Email & Phone Number

Remote

• Editorial
• Reviews and edits new, existing, and updated exam items, scenarios, and other scoring instruments to ensure compliance with the National Registry Style Guide for Item Development, consistent look and feel, clarity.
• Regularly updates Style Guide for Item Development to reflect changes in exam item development policies, procedures, content specifications, stylistic guidelines, for item writer consistency during item creation and.
• Maintains and updates National Registry guidelines for exam diversity and inclusion adherence.Digital
• Collaboratively, with team program managers, develops and evolves question item types within the item management system
• Manages the following work for TEIs and digital items: * Launches initial templates for team members’ review * Creates usable templates for all sizes of specific digital items * Provides step-by-step instructions in.

Hillsboro, OR

• Chaired meetings with product support engineers and content coaches to evaluate both what’s working and what’s failing on digital technical content. Reviewed, edited, rewrote, and developed new webpages and associated.
• Innovated content philosophy to improve customer experience by streamlining a low-scoring page, leading to upgrading the category as a whole.
• Selected for a pioneer editorial role by finding the highest number of copy and style issues out of all the other editors, while working with technical writers for optimal rewrites
• Quickly pivoted during the Covid pandemic by continuing to communicate scope and deadlines clearly to non-US engineers’ schedule and cadence, which led to trust-building collaboration.
• Committed to inclusivity by mentoring coworkers, advising content coaches, and working with people from various backgrounds.
• Content strategy initiatives significantly improved customer feedback scores in 2021 and led to the creation of success stories that helped the individual engineers.

Remote

• For a webinar covering an alternative method of losing weight, utilized instructional design to create salient questions, created original graphics based on the existing content, and regrouped sections of the webinar.
• Reconfigured a holistic financial planning proposal by proofreading, reformatting, and editing the text and impressed the client to such a degree that a separate editing arrangement was made for future newsletter.
• Converted each of 200 financial, dentistry, and geographical articles from British English to American English
• Because the content was leveraged from a vast cross-section of web site content by the writers, ensured that each article had the same look and feel, style, and voice
• Fact-checked the terms, locations, and concepts so that the article content was accurate and maintained good instructional design

Remote

• Regularly queried internal product specialists and experts in specific bioscience fields to give significantly more weight to scientific content development, edits, questions, and recommendations.
• Entrusted to administer all QC work when the Lead Editor was absent, including materials, applications notes, and mailers.
• Ability to learn HTML enabled agency to save money by using HTML code to produce robust marketing copy; therefore, performing 2 roles in 1.

Remote

• Leveraged information from hotel websites to create deals on the DealBase.com website by customizing lead-in phrases and then displaying bullet points and disclaimers to highlight the selling points
• By data-mining on the web, entered and displayed data that used an algorithm to calculate the value of these deals for the hotel guests
• Edited the grammar, spelling, and style of previously created deals on the DealBase.com website
• Performed beta testing of new features on the DealBase.com website

Beaverton, Oregon, United States

• In addition to daily editing responsibilities and a standards board role, was responsible for integrating acquired companies’ courseware into the Symantec Education Services instructional design and style.
• Continuously updated and audited the Symantec Education Style (SES) Guide after creating the initial Veritas Style Guide as Veritas was bought out by Symantec in 2004.
• Edited 80 pages per day, which enabled our group to run very lean with just two editors for my entire time with the group.
• Trained six course developers acquired by SES by teaching how to apply house standards and oversaw numerous content integrations where Symantec had bought another company’s technology.

 Became adept at GUI naming, instructional design, and reformatting Frame files  Through my initiative, marked up product documentation and worked together with the instructional design lead

 Converted customer surveys from print to DOC files and was able to edit the content independently soon after my hire By using a developed algorithm, generated reports based on this survey information

 Created Y2K materials by interviewing IT group members for system-specific technical information Formatted all Y2K materials using an existing Word template

 Interviewed Product Engineers for the specific visuals and procedures  After collecting the process flow information, created step-throughs for each piece of hardware

 Performed data entry and miscellaneous administrative tasks Dictated at meetings

 Worked with the Logistics/Planning group to chronicle failure testing in advance of the product deliverable schedule  Generated Access reports based on my collected data

 Took customer service calls on behalf of the purchasing representatives  Entered data for generating reports and took care of additional administrative work