Develop ROI specializes in creating the best online marketing strategies for your business. Our goal is to share our expertise and help you to grow your business. Our team’s experts specialize in Custom Lead Generating Websites, Custom Apps, SEO Marketing, Pay-Per-Click Marketing, Graphic Design, Logo Design, Social Media Management, Content Creation and Website Maintenance. If your website is not converting your website vistors, we can help! By having a solid web presence and providing value online, our clients are able to have higher conversion rates and close more! Our complete digital marketing services can help you to Achieve your business goals and increase your overall income!

• Decreased Monthly Delinquency: From – 4% to Less than 0.25%• Paperless Leasing: 30+ Apartments Leased - Revenue = $600k+• Occupancy reach 100% & 98% Preleased

• Increased Monthly Rental Revenue: From - $830k/Mo. to $890k/Mo.+• Leasing: 60+ Apartments Leased - Revenue = $1M+

• Sales: Responsible for providing leasing information and closing lease transactions. Prepare and complete lease files with all application documentation and lease contract for management review. Responsible for calculating and explaining pro-rated rents. Offer and complete resident transfers to other available apartments within Palomino. Leasing – 125+ Apartments Leased = Estimated Revenue - $5.5M+ Maintained Resident Retention = Estimated $550k/Mo.+• Marketing/Social Media: Updated and created social media accounts. Developed website to include online apartment tour scheduling system and online application information. • Maintenance/Make Ready: Responsible for walking apartments and entering work orders in Yardi software to make ready vacant apartments. Communicated emergencies with maintenance teams during weekends, and prioritized work orders.• Reporting: Responsible for creating/updating availability reports, and for running renewal/move-in reports to create commission reports.• Operations: Purchased office supplies, reported business needs (inventory, employee issues, etc.), updated & distributed company voice messages and mail.• Resident Events: Host Resident Events to boost property occupancy rate as well as word of mouth marketing.

• Sales: Responsible for providing leasing information and closing lease transactions. Prepare and complete lease files with all application documentation and lease contract for management review. Responsible for calculating and explaining pro-rated rents. Receive, explain and enter information regarding resident’s intent to move out or relate early termination options. Offer and complete resident transfers to sister properties and/or other available apartments within Palomino. Demonstrated Top Sales – over 150 leased apartments and counting.Leasing – 250+ Apartments Leased = Estimated Revenue - $250k+ Maintained Resident Retention – Peak at 99% Occupancy = Estimated $500k/Mo.+• Marketing/Social Media: Visited Locator Offices and provided pricing information as well as commission details. Placed signs around the neighborhood to boost signage visibility. Updated and created social media accounts.• Maintenance/Make Ready: Responsible for walking apartments and entering work orders in Yardi software to make ready vacant apartments. Created Walk-Through Checklist to minimize post move-in work orders. Communicated emergencies with maintenance team during weekends, and prioritized work orders.• Reporting: Responsible for creating/updating availability reports, and for running renewal/move-in reports to create commission reports.• Operations: Purchased office supplies, reported business needs (inventory, employee issues, etc.), updated & distributed company voice messages and mail.• Resident Events: Host Renewal Parties and Resident Events to boost property occupancy rate as well as word of mouth marketing.

•Coordination of Listing Files: Provided administrative office support to over 100 salespersons/brokers; reviewed required documents and signatures, filed completed documents, managed office listing back-up files, created e-mail templates to inform agents about specific custom requirements, inputted and updated MLS listing information online, as well as in the corporate database, faxed MLS documents in a time sensitive manner, coordinated sign posts for office listings. Prepared over 100 listing files for managing broker review within given deadlines.Listings – 100+ Listing Files Completed and Manager Approved = Estimated $100M+•Marketing Transaction Coordinator/Licensed Assistant: Supported salespersons/brokers with online marketing, using corporate templates, postlets, and html craigslist templates. Created property listing brochures using various template services. Edited and developed Realtor’s personal website verbiage and coordinated mailings. Hosted open houses and Broker’s tours; assisted with online documentation creation and management including lease agreements, listing documentation, and online disclosure packages. •Receptionist & Concierge: Dedicated desk located immediately in front of the entrance to the office. Greeted all walk-in clientele, answered and directed incoming calls, coordinated conference room schedules, received and coordinated deliveries & signings.•Agent Training: Helped salespersons/brokers with daily problems and one on one training sessions with computers, computer applications, print drivers, and copiers. Trained salespersons/brokers over the phone on maximizing efficiency, daily tasks, and office policies.•Operations: Purchased office supplies, reported business needs (inventory, employee issues), updated & distributed company voice messages, and mail.•Notary Public: Completed notaries for the general public, Realtors, as well as other Realtor’s clientele.

•Sales/Customer Service: Cold and warm called registered website customers using sales scripts. Prescreened and referred out over 100 clients that converted to sales. Responded to clientele’s and agent’s service requests through e-mail and over the phone; scheduled customer contact reminders. Assisted in the sale of two residential properties in San Francisco and Palo Alto.Sales – 100+ Clients Converted = Estimated 100K+ in Referral Fees•A/R: Contacted Realtors / Finance Manager’s and collected over $3 million dollars in referral fees in over 1300+ transactions. Managed revenue tracking spreadsheet and deposited revenue checks. Followed up with salespersons, brokers, and accountants regarding updates on their transactions and past due revenue checks; received and credited referral fees, and managed commission demands.•A/P: Responsible for accounts payable - entered and paid bills / printed checks, recorded credit card transactions and deposits. Responsible for company credit card. •Financial Reporting: Ran financial reports – P&L statements, balance sheets, income summary and expense summary, and open invoice reports. •Taxes: Assisted in filing 2009 state & federal corporate and LLC taxes, including the distribution of K-1’s.•Recruiting: Recruited brokers/agents nationally for referral program as well as company sponsorship.•Training: Provided one-on-one training for sales and customer service. Tele-trained salespersons/brokers nationally on the effective use of the Movoto website.•Operations: Purchased office supplies, organized/coordinated team building events and company events, reported business needs (office supplies, revenue, human resources – hiring/firing), responsible for updating company voice messages.