Brittany Leighbody Email & Phone Number

Regional Operations Manager • Currently Oversee Operations in Niagara Falls NY, Boston MA, NYC Towers & Chicago Towers. • Monitor and analyze key performance indicators (KPIs), such as sales, revenue, costs, customer satisfaction, and employee engagement. • Prepare performance reports for presentation to upper administration.• Weekly Review with our Partners to review Performance, Growth opportunities & Review Product Performance. • Hiring, developing, and training new team members in all levels of the company. • I currently create reporting spreadsheets for all Regional Managers to utilize to pull into company wide reporting to visually see what areas need work. • I am in charge of pricing & marketing to cater to each venue and their customers.• Ordering & review of inventory levels of all venues.

19 W. Main Street, Ny, 14086

Retail for at-home workout, youth sports, Buffalo Bills & Sabres items & Clothing, Fitness apparel to ‘Gear up in style’, 716 & Buffalo Items & more!

Lancaster, New York, United States

I co-own The 716 Dance Lab which offers dance to ages 2-18, adult dance fitness program & senior program. Village of Lancaster NY.

· Assist local merchants to grow their business via Social Media, reviewing P&Ls, Marketing Strategies, Streamlining day to day operations. · Organizing Events to bring business into the Downtown Village District. · Assisted local merchants to operate sales online by creating websites and Live Virtual Sales.· Created & Monitor Website & Social Media for ‘Rediscovering Lancaster’.

Niagara Falls, New York

• Launched brand new Venue in Niagara Falls State Park and built from the ground up and successfully made it in Multi-Million Dollar Site in less than 6 months. • Running all operational aspects of multiple high-volume souvenir retail operations. · Oversee 40+ employees of multiple venues including; onboarding, offboarding, training, performance reviews & scheduling. • Opened and launched three new venues in NAM. • Ordering, reviewing and monitoring all inventory/ stock of the venue. • Worked with marketing team on pricing and packages that best fit the venue to increase GP. • Controlling labor and inventory costs through proper planning and sound decision making.• Developing, training and motivating staff to achieve desired guest service and to hit financial targets. • Monitoring and understanding the financial performance of the location. • Providing floor supervision and allocating admin duties, ensuring the team stays focused on guest service, cleanliness and sales goals.

Executive Assistant/ Event Coordinator (Jan 2014- Nov. 2015) Associate Accountant/ Project Manager (Nov. 2015- 2017)• Created tracking processes for Supply Chain suppliers’ surveys in a database to streamline the signature sign-off process and keep appropriate updated records for NYS compliance on medical supplier’s paperwork. • Created a Stream-lined process for Quality department for completed job paperwork in a scan-in database that is easily searchable for any research in the future. • Created a kan-ban system for IT equipment for the entire manufacturing & admin facility.• Completed weekly, monthly and annual accruals and reconciliations. • Maintain a complete set of AP & AR records for Buffalo, Ireland and Mexico facilities. • Issue and maintain metrics reports regarding AR collections and AP payments for top trade suppliers. • Completed quarterly sales tax reconciliation and submitted paperwork for tax exempt/refund report. • Tracked all certificate of insurance recertification for all contractors on site at Harmac. • Presented a new stream-lining process to track damaged inventory in the warehouse and production rooms to the Senior Staff and President of Harmac. I implemented this process to its completion and trained 300+ employees on my new process. • Was involved in weekly, monthly and annual internal auditing on HR, Quality, Production, Supply Chain, Engineering & IT. • Assisted in leading and organizing several community events throughout Non-profit, Bailey Green, projects. • Assisted in organizing employee events, booking corporate travel and customer visit accommodations. • Worked closely with the Senior Staff and President of Harmac for internal and external meeting organization and customer relations.

Bachelor Of Business Administration (B.B.A.), Business Administration, Management And Operations

Activities and Societies: Cheerleading

Certificate, Young Professional Leadership Program

Advanced Regents Diploma, Academy Of Education

Activities and Societies: Cheerleading, French Club, Art Club, Student Council, Academy of Education, Tutoring, Track & Field, Drama Club.