I am a results-driven Data Analyst with over 3 years of experience in leveraging data analytics to drive strategic decisions and optimize operational efficiency within the banking and digital finance sector. Currently, I lead the Channels Reporting & Analytics team at Access Bank Plc, where I specialize in building actionable insights through dashboards, reports, and process automation.In my role, I have successfully:✅ Developed Power BI dashboards and automated reporting systems to track and analyze performance across POS, ATM, Mobile, and Internet Banking channels.✅ Optimized digital processes through advanced SQL-based data analysis and cross-functional stakeholder collaboration.✅ Conducted training sessions for teams and stakeholders, enhancing skills in Power BI, Excel, and SQL.✅ Spearheaded process improvement projects, resulting in measurable operational efficiency gains.As a former Technical Product Support Manager, I drove key digital transformation initiatives, increasing the mobile app’s transaction success rate to over 98%, and managed a team of 15 professionals delivering superior customer experience.SKILLS & TOOLS✅ Data Visualization & BI Tools: Power BI, Tableau, Microsoft Excel✅ Programming & Analytics: SQL, Python✅ Process Improvement & Project ManagementWHAT DRIVES MEI’m passionate about transforming raw data into meaningful insights that solve business challenges and drive measurable impact. Whether it’s developing intuitive dashboards or automating processes, I thrive on creating solutions that empower decision-makers and enhance performance.